Problem with Thunderbird

Drumrocker365

• March 25, 2015 07:52

Hi guys, my email has been having issues lately with Thunderbird. Don't understand why. Nothing has changed. Password and everything is the same, but lately Thunderbird says "connection timed out." I can successfully send email from it, although it still throws up an error saying it wasn't sent. When I try to receive mail it just times out. Roundcube in browser works great, so I don't know what the problem is.. Please help! Thanks, Christian

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  cPanelMichael

  • March 25, 2015 17:58

  Hello, Have you tried reproducing the issue with another email client or with the same email client on a different computer to rule out any issues with Thunderbird or your computer? Thank you.

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  Drumrocker365

  • March 30, 2015 17:26

  Hello, Have you tried reproducing the issue with another email client or with the same email client on a different computer to rule out any issues with Thunderbird or your computer? Thank you.

  
  Sorry for the late response. I tried to send a message with a mail command via C# to test it. It says request timed out. Other email hosted on other server works. Not sure what's wrong with mine.

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  Drumrocker365

  • April 01, 2015 19:10

  Does anyone have any ideas? Any help is much appreciated.

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  cPanelMichael

  • April 06, 2015 18:08

  Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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