account showing data of another account

pakistan

• March 31, 2015 14:42

Hi, I created a new account from my WHM but when I opened the website I noticed its showing data of another account which was created long time ago. There is no file in new account but its still showing data of an account. Never seen this issue before. Please help!

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  cPanelMichael

  • April 07, 2015 17:10

  Hello, Are you accessing the website through the domain name or it's IP address? Have you pointed the domain name to name servers associated with your cPanel server? Thank you.

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  pakistan

  • May 06, 2015 21:00

  1. accessing using domain name 2. yes name servers are already pointed. thank you

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  cPanelMichael

  • May 07, 2015 12:39

  Hello, Try rebuilding the Apache configuration file via:
  /scripts/rebuildhttpdconf
  Also, ensure the domain name resolves to the same IP address that it's assigned to in WHM. Thank you.

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