How to whitelist IP range for WHM cPanel

ivan levente

• April 04, 2015 12:29

Alright so until now I had a static IP address which has been changed to a dynamic one by my ISP following a new contract with them. So instead of a fixed one I now have 86.125.XXX.XXX Previously I had e-mail alerts set to notify me of successful logins for either WHM or root other than my own IP. This worked great. Now I used the same way but set the whitelist IP range as 86.125.*.* in case of WHM(recognized IP addresses), and 86.125.0.0/16 in case of CSF and cpHulk. Even so I'm still getting e-mail alerts like: "lfd on myserver: WHM/cPanel root access alert from 86.125.XXX.XXX" I don't want to disable e-mail alerts, just to set it to whitelist 86.125.0.0/16 instead and stop sending me bogus e-mails. Also for some unknown reason I no longer can to the e-mail connect via smtp anymore. Dunno what's up with that as I can't see anything in the logs regarding smtp. HELP?

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  cPanelMichael

  • April 08, 2015 17:42

  Hello, The notification you are seeing is not from cPanel/WHM, but rather your third-party firewall application (CSF/LFD). You should review it's setting to determine the best method to white list that IP range. Their forums are located at:

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