Webmail, Dovecot Auth fails

Proton-is

• April 07, 2015 08:44

Hello, I have a fresh install of: [LIST]

CENTOS 6.6 x86_64 kvm " cloud [LIST]

WHM. 11.48.2 (Build 3) on a google cloud vm. I am so far only having issues with the webmail and dovecot, Imap isn't working either. I have googled this for the last 3 days and all the proposed solutions do not work. I have anonomysed the info below for obvious reasons. MYVMLOCALIP is the internal ip of the google vm and MYLAPTOPPUBLICIP is the ip of my laptop that I am using to login via webmail. I have turned off cpHulk. I have correct ownerships of /home/[username]/etc This is an issue that affects all users. I have opened the following external ports for tcp to the vm: 25,26,110,143,443,465,2083,2085,2095,2096 & 1024-65535 I have imap enabled. I have edited the exim configuration through the UI to send mail via sendgrid. I am receiving "Failed: Exim" & "Failed: IMAP" email warnings every few minutes. /etc/userdomains contains the relevant [username]@tld: [username] I am requiring ssl on all services using the same wildcard ssl certificate bought from rapidssl I have reset the password on the email and problem persists. I am using the trial version and have only been using for max 4 days. [LIST]

This is what I am getting from maillog:

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  cPanelMichael

  • April 09, 2015 19:19

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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