clamd crashes a lot

Jinesh Thacker

• April 08, 2015 05:19

Service Name: clamd Service Status: failed Notification: The service "clamd" appears to be down. Service Check Method: The system"s command to check or to restart this service failed. Number of Restart Attempts: 15 Service Check Raw Output: clamd is not running or is crashed. Startup Log: No startup log Memory Information: [LIST]

Used: 661 MB

Available: 328 MB

Installed: 990 MB Load Information: 1.82 1.45 1.33 Uptime: 10 days, 17 hours, 15 minutes, and 12 seconds IOStat Information: avg-cpu: %user %nice %system %iowait %steal %idle 9.06 0.08 2.59 10.02 0.00 78.24 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn xvda 117.33 2709.69 698.46 2509474342 646850936 ChkServd Version: 15.9 I get this email about 3-4 times a day. How can I fix this? Thanks!

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  madmanmachines

  • April 08, 2015 12:13

  Hi, I this a VPS? Have you ensured your server is not exhausting it's RAM? You can check `/var/log/messages' for "OOM" errors; however, depending on the virtualization used, this may differ. You may want to check with your host as well to see if this is the case. Thanks,

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  cPanelMichael

  • April 10, 2015 17:07

  Hello, Do you notice any error messages when attempting to restart it manually when this happens? EX:
  /usr/local/cpanel/scripts/restartsrv_clamd
  Also, do you see any noticeable entries in /var/log/exim_mainlog or /var/log/exim_paniclog at the time of the failures? Thank you.

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  craigedmonds

  • July 11, 2015 11:28

  I get this error when I run /usr/local/cpanel/scripts/restartsrv_clamd Service Error The system could not find the "/usr/local/cpanel/3rdparty/bin/clamd" binary. clamd has failed. Contact your system administrator if the service does not automagically recover.

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  24x7server

  • July 11, 2015 14:36

  Hello, As per the logs, I can see clamd binary is not present in /usr/local/cpanel/3rdparty/bin directory and due to that you are getting this issues, Can you please try to reinstall clamav on your server through WHM OR use following command to install clamav
  /scripts/update_local_rpm_versions --edit target_settings.clamav installed /scripts/check_cpanel_rpms --fix --targets=clamav
  

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  cPanelMichael

  • July 22, 2015 17:34

  The system could not find the "/usr/local/cpanel/3rdparty/bin/clamd" binary.

  
  Hello :) You can also try uninstalling and reinstalling ClamAV via: "WHM Home " cPanel " Manage Plugins" Thank you.

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