How to Allow pingdom IP’s in CSF

Nirjonadda

• April 07, 2015 15:47

Please anyone can let me know, How to Allow pingdom IP"s in CSF?

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  Infopro

  • April 07, 2015 21:52

  Can't explain it any better than this, HTH! :confused:

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  Nirjonadda

  • April 08, 2015 11:45

  How I can do? Please give me more details.

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  Infopro

  • April 08, 2015 11:50

  Do you know how to find your way to the ConfigServer Firewall interface on your server from within WebHost Manager? If the answer is yes, scroll down that configuration settings page until you find the area displayed in my image. Select the file highlighted in my image, and click that Edit button, displayed in my image. A file opens, read its contents, edit to taste and click Change. Click Restart LFD. Click Return. Logout of WHM. Go have lunch. If the answer is no, you should probably hire someone to assist you with managing your server. HTH!

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  Nirjonadda

  • April 08, 2015 12:19

  Yes, Are you talking that, I need add pingdom IP via /etc/csf/csf.ignore files?

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  Infopro

  • April 08, 2015 12:39

  Yes. Isn't that what you asked here?

  Please anyone can let me know, How to Allow pingdom IP"s in CSF?

  
  This might also be helpful: support.pingdom.com/Knowledgebase/Article/View/16/0/where-can-i-find-a-list-of-ip-addresses-for-the-pingdom-probe-servers

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  Nirjonadda

  • April 08, 2015 15:42

  I have added pingdom IP"s in CSF ignore list but does not help. Some time pingdom show me site are down.

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  Infopro

  • April 08, 2015 15:48

  You might want to take that up with Pingdom for assistance then. Have you checked your firewall blocked list to see if any of the IPs are already blocked from prior to you setting them to ignored?

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  Nirjonadda

  • April 08, 2015 15:57

  No, Does not blocked any IP from Pingdom. Also Already Removed and unblocked all entries in csf.deny.

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  cPanelMichael

  • April 10, 2015 16:26

  Hello, Have you verified that your websites are actually running when Pingdom detects them as down? You can review /usr/local/apache/logs/error_log for the date/times that it's detected as down to see if you notice anything abnormal. Thank you.

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  Nirjonadda

  • April 10, 2015 17:18

  Yes, My site are still running when Pingdom detects them as down. Down time is 1 min then its up.

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  cPanelMichael

  • April 10, 2015 17:44

  Yes, My site are still running when Pingdom detects them as down. Down time is 1 min then its up.

  
  I suggest consulting further with Pingdom to help determine why they are falsely reporting your website as down if it's actually running well. Thank you.

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  Nirjonadda

  • April 11, 2015 10:02

  If disabled CSF, No more down detects from Pingdom.

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  cPanelMichael

  • April 13, 2015 19:12

  I am happy to see the issue is now resolved. Note that if you want to troubleshoot why CSF is blocking Pingdom, then feel free to post to their support forums:

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  sahostking

  • June 10, 2015 19:26

  We use this:

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