Cannot allocate memory

maqsium

• April 19, 2015 11:21

Hi, I'm using Apache with mod_fcgid module. I have recently started seeing below errors, can't figure out the reason:
[Sun Apr 19 11:57:50.651992 2015] [cgi:error] [pid 32101:tid 139739935938304] (12)Cannot allocate memory: [client xxx.xxx.xxx.xx:58610] couldn't create child process: 12: autodiscover.cgi [Sun Apr 19 11:57:50.652015 2015] [cgi:error] [pid 32101:tid 139739935938304] (12)Cannot allocate memory: [client xxx.xxx.xxx.xx:58610] AH01223: couldn't spawn child process: /usr/local/cpanel/cgi-sys/autodiscover.cgi [Sun Apr 19 11:57:52.181784 2015] [cgi:error] [pid 32101:tid 139739694671616] (12)Cannot allocate memory: [client xxx.xxx.xxx.xx:58081] couldn't create child process: 12: autodiscover.cgi [Sun Apr 19 11:57:52.181820 2015] [cgi:error] [pid 32101:tid 139739694671616] (12)Cannot allocate memory: [client xxx.xxx.xxx.xx:58081] AH01223: couldn't spawn child process: /usr/local/cpanel/cgi-sys/autodiscover.cgi [Sun Apr 19 12:00:51.745539 2015] [cgi:error] [pid 32101:tid 139739789080320] (12)Cannot allocate memory: [client xxx.xxx.xxx.xx:44523] couldn't create child process: 12: autodiscover.cgi [Sun Apr 19 12:00:51.745571 2015] [cgi:error] [pid 32101:tid 139739789080320] (12)Cannot allocate memory: [client xxx.xxx.xxx.xx:44523] AH01223: couldn't spawn child process: /usr/local/cpanel/cgi-sys/autodiscover.cgi

• 

  dalem

  • April 20, 2015 02:56

  check WHM > Tweak Settings for the Max cPanel Process Memory value Adjust as necessary

  0
• 

  maqsium

  • April 20, 2015 05:57

  It is set to 512M at the moment, is it just specific to cPanel only or it has more to do with apache and php websites running on my server?

  0
• 

  cPanelMichael

  • April 21, 2015 14:51

  Hello, There are several potential causes for this problem. One potential issue could be memory limits imposed in the Apache configuration file. Try running this command:
  grep RLimitMEM /usr/local/apache/conf/httpd.conf
  You may see an output such as:
  RLimitMEM 149339477
  If so, try disabling the limit via "WHM Home " Service Configuration " Apache Configuration " Memory Usage Restrictions" and see if the issue persists. Thank you.

  0
• 

  maqsium

  • April 21, 2015 15:13

  Hi Michael, The command returns no results as Memory usage restriction has already been disabled in WHM. Thoughts? Best,

  0
• 

  cPanelMichael

  • April 22, 2015 15:08

  Hello, Is this a VPS? If so, have you verified you are not reaching any VPS resource limits? Thank you.

  0
• 

  maqsium

  • April 22, 2015 15:40

  It is not VPS, it is dedicated box, but with virtualized environment, and instance is given all resources of the box.

  0
• 

  cPanelMichael

  • April 23, 2015 13:15

  Hello, It seems like a resource usage limitation, either with your system, or with FCGI, rather than an issue with cPanel/WHM. However, feel free to open a support ticket so we can verify that's the case. You can post the ticket number here so we can update this thread with the outcome. Thank you.

  0

Please sign in to leave a comment.