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ERROR: The nameserver you chose may not be a valid nameserver

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5 comments

  • cPanelMichael
    Hello, How long ago did you create the name servers? Is it a different domain registrar? Are you sure you created the name servers at the domain registrar with the appropriate IP addresses? Thank you.
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  • the_Dsigner
    Hi Michael, I created them last week. Its the same domain registrar. Yes The NS1 & NS2, hostname and primary domain on my first cpanel account are all associated by the domain sample.org NS: ns1.sample.org, ns2.sample.org Hostname: server1.sample.org First & Primary Cpanel account sample.org If I do a intoDNS check its green and there are no errors. I did ping of the NS, and domain. They all come back working I went into the SSH and did a dig +short @localhost $HOSTNAME and it comes back with the proper Main IP I checked the conf and nameserversips files. They are correct. Its just any domain that isn't sample.org won't allow its nameserver to be changed to ns1 or ns2.sample.org. It claims its either not registered or not valid. But I have confirmed with my registrar that they are on the registered DNS list.
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  • Infopro
    I logged into my registrar and then input the two new NS's of mine and when I try to change I keep getting an error saying that they are not valid....?

    Where are you getting the error? Details are always important.
    It claims its either not registered or not valid.

    Try this: Home "Server Configuration "Tweak Settings, Domains tab; Allow Remote Domains [?] Allow creation of parked/addon domains that resolve to other servers (e.g. domain transfers) This can be a major security problem. If you must have it enabled, be sure not to allow users to park common Internet domains.
    Enable that option, and then try adding the domain to your server. Disable that setting again afterward. Does that help?
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  • the_Dsigner
    Sorry for the long Delay. So it turns out my registrar sent me a support ticket message informing that they indeed registered my private name servers, when in fact after asking them to double check the tech didn't do what he said and they were not registered at the time. Everything is working now. Thank you very much for all your time everybody!
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  • cPanelMichael
    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
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