Message rejected for spam or virus content (552.5.2.0)

Hi! I recently had serious issues about sending emails from my domain. Here is what I receive:


This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  xxx@gmail.com
  host p3nlsmtpcp-v01.prod.phx3.gdg [72.167.191.78]
  SMTP error from remote mail server after end of data:
  552 5.2.0 SXnB1q0191xXPHC01 :: CPANEL :: Message rejected for spam or virus content ::
  Please include this entire message when contacting support ::
  v=2.1 cv=D/7JK5hj c=1 sm=1 tr=0 p=PRV9aZ1WAAAA:8 a=0H8ErUwgLlqZ0J0eVDjDbg==:117 a=0H8ErUwgLlqZ0J0eVDjDbg==:17 a=TZb1taSUAAAA:8 a=Dz1e85i24G4A:10 a=wPDyFdB5xvgA:10 a=kj9zAlcOel0A:10 a=w9BPw6T6qboA:10 a=h1PgugrvaO0A:10 a=Q5yQXVjWBdBo0yAmk18A:9 a=CjuIK1q_8ugA:10 a=Rv86nzSXKyoA:10 a=efxa6vdcG2kA:10 a=VdP22jIXEh4A:10 a=zsRRx83QoCoA:10 a=AovqrIol-QgA:10 ::
  100.00

After a couple of tests, it appears than the link in my signature, leading to my website, is considered as a spam. But I checked and it's not blacklisted. However, when I try to send from my gmail account (and not from cpanel), it doesn't send, with or without signature. Anyone has a hint? I would be very grateful for your help! Thank you Odelia

cPanelMichael

May 11, 2015 16:19

However, when I try to send from my gmail account (and not from cpanel), it doesn't send, with or without signature.

Hello, Your access level is listed as "Website Owner", indicating you do not have root access to this server. I suggest reporting the issue to your web hosting provider so they can take a closer look and determine why your messages are rejected. Thank you.

Message rejected for spam or virus content (552.5.2.0)

Comments

Didn't find what you were looking for?