550 No such person at this address.

kodyxgen

• May 11, 2015 04:35

Hi, i have set up a domain on cPanel and added email accounts but one of them is getting me this error when i try to send mail to it. I double checked the address even delete and recreate it, but with no luck. Can someone help me please with this. Thank you

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  LostNerd

  • May 11, 2015 09:38

  Confirm that your MX Records are pointing to the correct place. A good tool to use is MXToolbox.

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  kodyxgen

  • May 11, 2015 09:40

  Hi, MX record is good, all other emails on that account work with no problem.

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  LostNerd

  • May 11, 2015 09:56

  Make sure that you don't have an entry in "Forwarders" like the attached screenshot. If there is no forwarder present, I'd suggest opening a ticket with cPanel so that they can investigate further.

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  kodyxgen

  • May 11, 2015 10:25

  HA HA, you are a life saver :) I don't know how that got there but it was there. Thank you!!

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  LostNerd

  • May 11, 2015 10:39

  Glad I could help!

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  cPanelMichael

  • May 11, 2015 14:52

  Hello, I am happy to see the issue is now resolved. Thank you for updating us with the outcome. Thank you.

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