rule to forward all sent email to backup@mydomain.com

jfcarl

• May 11, 2015 10:22

Hello, I need to send a copy of all emails sent from oneofmyaccounts@mydomain.com to sentbackup@mydomain.com (or oneaccount@hotmail.com[/EMAIL] for example) whenever oneofmyaccounts@mydomain.com send mail . I tried with the rules but only works with mail I received, but not when mail is sent. Please can you help me ?. Thank you very much in advance.

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  cPanelMichael

  • May 11, 2015 17:02

  Hello, Have you considered using the "Email Archiving" feature? It's documented here:

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  jfcarl

  • May 11, 2015 17:16

  Hello, Have you considered using the "Email Archiving" feature? It's documented here:

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  cPanelMichael

  • May 11, 2015 17:56

  Thank you CpanelMichael but i can't use that feature bacause i haven't it able at whm neither cpanel. Is it posible by rules or other?.

  
  Could you elaborate on this statement? For instance, do you not have root access to the server? Thank you.

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  jeffyjoe

  • May 12, 2015 03:01

  Could you elaborate on this statement? For instance, do you not have root access to the server? Thank you.

  
  I'm guessing he has a reseller server account i have the same and there is no icon in cpanel>mail for mail archiving also because there is no root access, there is no way to create a filter and add it to exim job have access to whm (reseller) and cpanel but no way to implement any type of email archiving (auto cc or bcc) is there any other way?

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  jfcarl

  • May 12, 2015 08:48

  I'm guessing he has a reseller server account i have the same and there is no icon in cpanel>mail for mail archiving also because there is no root access, there is no way to create a filter and add it to exim job have access to whm (reseller) and cpanel but no way to implement any type of email archiving (auto cc or bcc) is there any other way?

  
  Hello, yes, that's exact my problem, i'm reseller but i can talk with my provider to request any configuration to solve it. For me the optimal configuration is auto bcc in all sent emails to other account. Is it posdible? How can my provider configure it?. At the past i request it but he said that this configuration wasn't possible. Thank you very much in advance.

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  cPanelMichael

  • May 12, 2015 13:57

  You won't be able to alter the Exim configuration without root access, and it's not likely your provider will make a change affecting all other customers. You may want to request they enable the email archiving feature for just your account. Thank you.

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  jeffyjoe

  • May 26, 2015 11:31

  You may want to request they enable the email archiving feature for just your account. Thank you.

  
  this worked for me, emailed hosting company and they added the feature

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  cPanelMichael

  • May 27, 2015 13:38

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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