Missing Mailing Lists
I had a customer complain that some lists are missing:
"I'm trying to edit one of my mailing lists. when I log in, I see, on the left side, 2 of 5 used, which is
correct. When I click the mailing list icon, however, it shows nothing under Current Lists. Please advise."
Should I run the mailman fixes or is something broken in mailman and how would I install simplejson ?
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Hello, Please let us know if the following command addresses this issue: /usr/local/cpanel/scripts/fixmailman
Thank you.0 -
I ran the command, it seemed to run ok, no errors and asked customer to check his lists but he reported back "No, still don't see my existing lists". 0 -
Just an update if this helps, the client said this: I was on another client's account and saw that the mailing list feature was working. So, I copied the URL of the "manage" link domain.com:2082/cpsess77790059/3rdparty/mailman/admin/members_otherlist.com domain.com:2082 substituting the relevant info from my list and I was able to edit. It seems that the only issue is that I can't see existing lists on the main mailing list page. 0 -
Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you. 0 -
Just an update if this helps, the client said this:
Can you tell me if their browser's console is showing any Javascript errors or warnings?0 -
Hello, I have the same issue, my mailing list don't showing: awesomescreenshot.com/09e4xy4r90 any help? Thanks 0 -
Hello, I have the same issue, my mailing list don't showing: awesomescreenshot.com/09e4xy4r90 any help? Thanks
Please feel free to open a support ticket and post the ticket number here, or let us know if the browser's console is showing any javascript warnings. Thank you.0
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