Mail Delivery System

popeye

• May 18, 2015 05:22

Hi if customers have a failed email delivery it gets sent to root, and just wondering if there was a way to stop this.

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  cPanelMichael

  • May 18, 2015 16:52

  Hello, You can update your root contact address here: "WHM Home " Server Contacts " Edit System Mail Preferences" You could use a forwarding email address, and setup a filter for that email account to move those delivery failures to a specific folder or delete them. Thank you.

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  popeye

  • May 18, 2015 17:21

  Thanks so is it just the nobody's mail i need to change and leave the other 2 ?

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  cPanelMichael

  • May 18, 2015 18:56

  No, you should change the "root" contact address, as that's where mail delivery failures are sent. Thank you.

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  popeye

  • May 18, 2015 20:16

  Thanks and all root logins and everything else i should still get ?

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  cPanelMichael

  • May 19, 2015 12:22

  Yes, provided you configure the root contact to forward to an existing email address, and then setup a filter to handle the mail delivery failure messages, then all other root emails will still deliver to the email address you configured. Thank you.

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  popeye

  • May 19, 2015 16:50

  Thanks seems to be working now

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