Error with Create a New Account

OooLong

May 24, 2015 20:51

I get this error when trying to create a new account in cPanel. A warning occurred while processing this directive.


safe_userchgid: chown: /home/hmo/public_html/members/animeseries/atomich/etc: Permission denied at /usr/local/cpanel/Cpanel/SafetyBits.pm line 87.
at /usr/local/cpanel/Cpanel/SafetyBits.pm line 87.
    Cpanel::SafetyBits::__ANON__() called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 99
    eval {...} called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 99
    Cpanel::AccessIds::ReducedPrivileges::call_as_user(CODE(0x41d4970), 544, 12) called at /usr/local/cpanel/Cpanel/SafetyBits.pm line 92
    Cpanel::SafetyBits::safe_userchgid(544, 12, "/home/hmo/public_html/members/animeseries/atomich/etc") called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 892
    Whostmgr::Accounts::Create::_wwwacct("useregns", 0, "dkim", 1, "locale", "en", "maxftp", "n", "max_defer_fail_percentage", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2021
    Whostmgr::Accounts::Create::__createaccount("bwlimit", "unlimited", "quota", "unlimited", "dkim", 1, "customip", "--Auto Assign--", "maxftp", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2071
    Whostmgr::Accounts::Create::_createaccount("bwlimit", "unlimited", "quota", "unlimited", "dkim", 1, "customip", "--Auto Assign--", "maxftp", ...) called at whostmgr/bin/whostmgr5.pl line 697
    main::wwwacct() called at whostmgr/bin/whostmgr5.pl line 255

This happened because I have several folder mount to another folder in another drive with mount -B, when I unmount the folder then I create a new account, but I do not want to do this every time I go and create a new account. How do I fix this error? Thanks.

Comments

9 comments

cPanelMichael

May 26, 2015 13:53
This happened because I have several folder mount to another folder in another drive with mount -B

Hello, Could you elaborate on the exact mount configuration in place and the reason you have it configured this way? Thank you.
0
OooLong

May 26, 2015 22:27
root@ges [/firstdata/hfa/public_html/members/cont]# mount | grep movies /seconddata/hfamembers/hfamovies on /firstdata/hfa/public_html/members/cont/movies type none (rw,bind) /thirddata/fanaticontent/3dmovies on /firstdata/hfa/public_html/members/cont/3dmovies type none (rw,bind) The reason I do this is because firstdata drive is almost full so I need to use other drive for content. seconddata and thirddata is my third and fourth drive. I would have to un-mount these, then proceed to create a new account and re-mount them for it to work, this is really tedious everytime I create a new account. Any reason why it does this?
0
cPanelMichael

May 28, 2015 17:50
Hello, What have you configured for "Additional home directories matching the following value will also be used for new home directory creations" in "WHM Home " Server Configuration " Basic cPanel & WHM Setup"? Thank you.
0
OooLong

May 28, 2015 21:10
The first one is /seconddata The second one is home default
0
cPanelMichael

May 29, 2015 12:26
The first one is /seconddata

This is why the account fails to create. Change this to the default /home entry and the account creation should work successfully. Thank you.
0
OooLong

June 08, 2015 22:19
But I wanted to create my new account and for it to reside on /seconddata? so I can't do that?
0
cPanelMichael

June 09, 2015 14:55
Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.
0
eduardog72

November 11, 2015 22:57
Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

I have the same problem, i add a second disk to redirect all the sites, i need change permisions? regards
0
cPanelMichael

November 12, 2015 13:58
Could you elaborate on the specific error message you receive when creating a new account? Thank you.
0

Please sign in to leave a comment.

Comments

Didn't find what you were looking for?