XML API - sslv3 alert handshake failure

Posterum

• May 27, 2015 07:11

Hi, I have a script that uses xmlapi.php to register email accounts. The other day I got this error:
Fatal error: Uncaught exception 'Exception' with message 'curl_exec threw error "error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure" for https://**IP**:2083/xml-api/cpanel?domain=****.com&email=sdf34&password=**password**&quota=500&cpanel_xmlapi_user=****.com&cpanel_xmlapi_module=Email&cpanel_xmlapi_func=addpop&cpanel_xmlapi_apiversion=2' in /home/****/public_html/reg/lib/xmlapi.php:758 Stack trace: #0 /home/****/public_html/reg/lib/xmlapi.php(676): xmlapi->curl_query('https://**IP**', 'domain=****.com...', 'Authorization: ...') #1 /home/****/public_html/reg/lib/xmlapi.php(915): xmlapi->xmlapi_query('cpanel', Array) #2 /home/****/public_html/reg/lib/class_cpanel.php(36): xmlapi->api2_query('****.com', 'Email', 'addpop', Array) #3 /home/****/public_html/reg/comp.php(11): MyCpanel->AddEmail('**username**', '**password**', '500') #4 {main} thrown in /home/****/public_html/reg/lib/xmlapi.php on line 758
Does anyone know how I can fix this? Thanks in advance Regards

• 

  cPanelMichael

  • May 27, 2015 17:49

  Hello, Does the issue persist if you use the same function on it's own with the "API Shell" option in WHM or directly from a browser address bar? This should help determine if it's isolated to your custom script or the API function itself. Thank you.

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  Posterum

  • May 27, 2015 19:37

  Thanks for your fast reply. If i do it directly from the address bar (URL:
  https://**IP**:2083/xml-api/cpanel?domain=****.com&email=**email**&password=**password**&quota=500&cpanel_xmlapi_user=****.com&cpanel_xmlapi_module=Email&cpanel_xmlapi_func=addpop&cpanel_xmlapi_apiversion=2
  ) I get this:
  Access denied 0 Access denied
  I get the same whether API Shell is enabled or not, if that's what you mean?

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  cPanelMichael

  • May 28, 2015 17:59

  Hello, Here's a working example:
  https://1.2.3.4:2083/cpsess4565251922/json-api/cpanel?cpanel_jsonapi_apiversion=2&cpanel_jsonapi_module=Email&cpanel_jsonapi_func=addpop&domain=cptest01.com&email=test1&password=12345luggage&quota=100
  Do you experience the same issue when formatting the URL like this? Note the importance of the session number. Thank you.

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  Posterum

  • May 30, 2015 10:02

  Thanks, I get this, Access denied:
  {"cpanelresult":{"apiversion":"2","error":"Access denied","data":{"reason":"Access denied","result":"0"},"type":"text"}}
  I get this error when trying to connect to the mail server using imap port 993
  stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure
  

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  cPanelMichael

  • June 01, 2015 14:41

  Your access level is listed as "Website Owner". Do you have root access to this server? If not, could you consult with your web hosting provider for assistance with the IMAP error? Thank you.

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  Posterum

  • June 01, 2015 21:03

  Yes I have root access to the server. I do not have a hosting provider that can assistance me.

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  cPanelMichael

  • June 02, 2015 17:54

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  Posterum

  • June 02, 2015 20:30

  Thank a lot, the ticket id is 6610623

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  cPanelMichael

  • June 04, 2015 18:43

  To update, the user has been advised to try the "--insecure" flag to verify if the failure is due to insecure resources or SSL in the script. Thank you.

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