Anyone had all zones mysteriously removed on cPanel dns only?

MediaServe

• June 05, 2015 07:30

Had a case this morning where our dns servers had *all* zones removed. We're running cPanel dns only. I see no evidence (yet) of tampering, and /var/log/messages shows a bunch of these entries: Jun 5 11:39:30 D043B7C9 named[21625]: zone abc.xyz/IN/internal: (master) removed Every last zone was gone. It was relatively easy to re-sync everything but I wonder if anyone else has seen anything like this?

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  cPanelMichael

  • June 05, 2015 12:56

  Hello, Were the zones only removed from the DNS-Only server, or were they also removed from the hosting servers syncing their zones to the DNS-Only server? Thank you.

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  MediaServe

  • June 06, 2015 12:57

  Hello, Were the zones only removed from the DNS-Only server, or were they also removed from the hosting servers syncing their zones to the DNS-Only server? Thank you.

  
  Only the zones on our 2 cPanel dns only servers were deleted (and every last one of them!). Zones on all the full cPanel servers were untouched. Each server is in a dns cluster as write-only to the two dns servers, and then the two dns servers sync between themselves as well. I have a script that grabs all the currently hosted domains per server and does a dnscluster synczone on each of them, which I used to quickly resolve the problem.

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  cPanelMichael

  • June 08, 2015 15:11

  Hello, Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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