IMAP failing daily

tmallardi

• June 07, 2015 15:11

Hello, In the last week or so, I've discovered that IMAP fails early some mornings. Restarting IMAP from cPanel does work. So I have to reboot the server. Where should I begin to troubleshoot this issue. (I'm a beginner.) Thanks in advance. Tim

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  cPanelMichael

  • June 08, 2015 15:58

  Hello, You can review /var/log/maillog at the time of the failure to see if you notice any particular error messages. Thank you.

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  tmallardi

  • June 08, 2015 16:06

  Hello, You can review /var/log/maillog at the time of the failure to see if you notice any particular error messages. Thank you.

  
  Thanks Michael. This issue appears to be a problem that others have reported with dovecot. From what I read, the issue will be resolved with the next release of WHM.

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  cPanelMichael

  • June 09, 2015 12:53

  Hello, Would you mind sharing the specific thread or case number you are referring to? Thank you.

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  tmallardi

  • June 09, 2015 14:57

  Michael, This is the same problem.

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  LostNerd

  • June 09, 2015 15:14

  For reference, here's the fix from the other post quoted from cPanelPeter:

  Hello, We had a case on this (Case # 187313) which has been fixed as of 11.48.5. In the meantime you need to kill any hung Dovecot processes. Something like the following should do it:
  # for i in `ps aux | grep dovecot | awk '{print $2}'` ; do kill -9 $i ; done
  Then you should be able to restart Dovecot with:
  # /usr/local/cpanel/scripts/restartsrv_dovecot
  

  
  

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