Error in writing spool file after cpanel update

MarceloKonrath

• June 11, 2015 16:26

Hello After Upgrading CPANEL have many email problems. I get the error message (if there are attachments in emails that try to send) [LIST]

CENTOS 6.6 x86_64 standard " server [LIST]

WHM 11.48.4 (build 4) Error in writing spool file This is happening in all servers. Any suggestion? Thank you Marcelo Konrath

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  cPanelMichael

  • June 12, 2015 12:46

  Hello, Check to verify you are not out of disk space or inodes. EX:
  df -h df -i
  Thank you.

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  MarceloKonrath

  • June 12, 2015 13:09

  
  root@server [/]# df -i Filesystem Inodes IUsed IFree IUse% Mounted on /dev/sda7 114786304 16754332 98031972 15% / tmpfs 8233284 1 8233283 1% /dev/shm /dev/sda1 65536 46 65490 1% /boot /dev/sda5 524288 20402 503886 4% /tmp /dev/sda2 3276800 288368 2988432 9% /usr /dev/sda3 3276800 606323 2670477 19% /var root@server [/]# root@server [/]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda7 1.7T 639G 998G 40% / tmpfs 32G 0 32G 0% /dev/shm /dev/sda1 976M 58M 868M 7% /boot /dev/sda5 7.8G 119M 7.3G 2% /tmp /dev/sda2 50G 8.4G 39G 18% /usr /dev/sda3 50G 22G 25G 47% /var root@server [/]#
  Thank you

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• 

  MarceloKonrath

  • June 12, 2015 13:27

  Hello, Check to verify you are not out of disk space or inodes. EX:
  df -h df -i
  Thank you.

  
  Hello cPanelMichael The var partition in my servers has 50GB and about 50% used. Anyway, now I cleaned them and has 10GB used. I'll see if that fixed the problem. Thank you Marcelo

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  cPanelMichael

  • June 12, 2015 13:27

  Hello, Do you notice any additional error messages in /var/log/exim_mainlog or /var/log/exim_paniclog when this happens? Thank you.

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  MarceloKonrath

  • June 12, 2015 14:25

  Hello, Do you notice any additional error messages in /var/log/exim_mainlog or /var/log/exim_paniclog when this happens? Thank you.

  
  Hello cPanelMichael no error messages in this files. The problem continues. I do not know what to do Thank you Marcelo Konrath

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  cPanelMichael

  • June 12, 2015 15:14

  Hello, It's odd that this is happening on multiple servers, as you described. Are you using the same email client? If so, have you tried sending via Webmail or another email client to see if the issue persists? Thank you.

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  MarceloKonrath

  • June 12, 2015 15:19

  Hello, Do you notice any additional error messages in /var/log/exim_mainlog or /var/log/exim_paniclog when this happens? Thank you.

  
  

  Hello, It's odd that this is happening on multiple servers, as you described. Are you using the same email client? If so, have you tried sending via Webmail or another email client to see if the issue persists? Thank you.

  
  Hello Teste via webmail and working. Yes, it's happening on all servers with different email clients. I'm getting a lot of complaints. I tried 1) Reset the exim settings 2) Clean the partitions although there space 3) Disable clamav See the screenshot Normally after a restart exim I can send. But after a few minutes (5 or 10) the problem returns. Thank you Marcelo Konrath

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  MarceloKonrath

  • June 12, 2015 15:41

  Hello, It's odd that this is happening on multiple servers, as you described. Are you using the same email client? If so, have you tried sending via Webmail or another email client to see if the issue persists? Thank you.

  
  Hello cPanelMichael I have 1 ticket now. Request Id 6667465 Thank you

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  MarceloKonrath

  • June 12, 2015 16:41

  Hello, Do you notice any additional error messages in /var/log/exim_mainlog or /var/log/exim_paniclog when this happens? Thank you.

  
  Hello cPanelMichael The problem continues. Even removing the filter rules. Thank you

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  cPanelMichael

  • June 15, 2015 14:04

  Hello, It looks like you closed your support ticket after changing your mail client to use port 587 for sending. Did this address the issue? Thank you.

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