Problems were detected with cPanel-provided files which are RPM controlled

ProjectAlice

• June 11, 2015 17:56

Hello, friends. I get a message like this every couple of months on a client's site: ---- Problems were detected with cPanel-provided files which are RPM controlled. If you did not make these changes intentionally, you can correct them by running: > /usr/local/cpanel/scripts/check_cpanel_rpms --fix The following RPMs are found to be altered from their original install state: compat-MySQL50-shared,5.0.96,4.cp1136,/usr/lib/libmysqlclient.so.15.0.0 ---- I have searched enough to see that I'm not the only person who gets these. I still don't know exactly how to fix it. Could somebody please provide clear instructions for fixing/preventing this problem in the future? How do I login to the command line to run the fix? I appreciate your time and assistance. Thank you!

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  PPNSteve

  • June 12, 2015 01:04

  You just log in to your root or user with SU access shell / SSH and run the noted command. It will find and fix any RPM issues..

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  ProjectAlice

  • June 12, 2015 03:11

  Thanks, Steve. I will try it. I think I've tried it before, and I have a hard time finding the shell access from the WHM.

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  cPanelMichael

  • June 12, 2015 13:02

  Thanks, Steve. I will try it. I think I've tried it before, and I have a hard time finding the shell access from the WHM.

  
  Hello, The following document explains how to access your server via SSH:

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  ProjectAlice

  • June 13, 2015 00:36

  Thank you so much for that, Michael!! I really appreciate the help.

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  kamall

  • June 13, 2015 09:40

  Thank you so much for that, Michael!! I really appreciate the help.

  
  Hello If you are new on shell please try to use ssh secure shell clients is easier then putty. I mean for connection. Regards Kamall;

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  ProjectAlice

  • June 13, 2015 21:48

  Hello If you are new on shell please try to use ssh secure shell clients is easier then putty. I mean for connection. Regards Kamall;

  
  Thank you, everybody! I was able to use Putty and get the fix taken care of. I appreciate the help!!

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  cPanelMichael

  • June 16, 2015 13:24

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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