Backup Transport Error
I'm getting this error message: Unable to send "/backup/2015-06-26/accounts/********.tar.gz" to destination "Backup FTP"
Looking into cpbackup_transporter.log:
It goes on to attempt the transfer 3 times, fails, then exits. This is happening every day.
[2015-06-26 14:11:29 -0700] info [cpbackup_transporter] Initializing log file
[2015-06-26 14:11:29 -0700] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started.
[2015-06-26 14:11:29 -0700] info [cpbackup_transporter] cpbackup_transporter - started
[2015-06-26 14:11:29 -0700] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
[2015-06-26 14:11:29 -0700] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2015-06-26 14:11:29 -0700] info [cpbackup_transporter] Starting a "copy" operation on the "Backup FTP" destination ID "********".
[2015-06-26 14:11:29 -0700] info [cpbackup_transporter] Base path for destination is ********
[2015-06-26 14:11:29 -0700] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2015-06-26/accounts/********.tar.gz to ********/2015-06-26/********.tar.gz for destination: Backup FTP
[2015-06-26 14:29:19 -0700] warn [cpbackup_transporter] Upload attempt failed: File status okay; about to open data connection.
at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 26
Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0xe6d278), 'Upload attempt failed: File status okay; about to open data connection.\x0A') called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 379
...
It goes on to attempt the transfer 3 times, fails, then exits. This is happening every day.
-
Hello, Did you manually tried to connect to backup server from your cPanel server ? It seems backup server is not accepting the connection for data transfer. 0 -
Hello :) Have you tried manually uploading a file from your cPanel server to the remote destination via FTP to verify the issue isn't with the remote server? Thank you. 0
Please sign in to leave a comment.
Comments
2 comments