[CPANEL-1557] Reseller effective user ID

earthrat

• June 30, 2015 09:26

I have a reseller that just created a new account and I am getting a new alert email that I assume is from the upgrade that was just done for cPanel. I am concerned by the message that I may not have something setup right. Here is the message that has me concerned. "The account was set up by the reseller "*******" with the effective user ID of "root". Why is this reseller able to create an account with an ID of root?

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  cPanelMichael

  • August 21, 2015 13:52

  I have a reseller that just created a new account and I am getting a new alert email that I assume is from the upgrade that was just done for cPanel. I am concerned by the message that I may not have something setup right.

  
  Hello :) Could you let us know the version of cPanel you updated to? You can check this via:
  cat /usr/local/cpanel/version
  Thank you.

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  earthrat

  • August 21, 2015 16:08

  Thanks, the version I have is 11.50.0.29

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  cPanelMichael

  • September 08, 2015 16:42

  Could you open a support ticket using the link in my signature so we can take a closer look at this? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  cPanelMichael

  • October 27, 2015 23:07

  To update, internal case CPANEL-1557 was opened to omit the effective user ID part of the new account notification when creating accounts with resellers, as the user will always have an effective UID of root. You can monitor our change logs for this case number at: Change Logs - Documentation - cPanel Documentation Thank you.

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  raamee

  • July 02, 2016 11:33

  To update, internal case CPANEL-1557 was opened to omit the effective user ID part of the new account notification when creating accounts with resellers, as the user will always have an effective UID of root. You can monitor our change logs for this case number at:

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  cPanelMichael

  • July 06, 2016 15:08

  Hello, CPANEL-1557 is still open at this time. There's currently no specific time frame on a resolution, however I've noted this forums thread in the case. Thank you.

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  cPanelMichael

  • June 15, 2018 15:06

  Hello, To update, cPanel & WHM version 74 will include the fix for this issue. Thank you.

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