/bin/gtar reported the "ENOENT" (2) error

lancer_97

• July 03, 2015 06:41

Hi, I'm trying to transfer an account from my old cpanel server to a new one using the method "Copy an account from another server with an account password". The transfer was 100% completed but unfortunately restoration failed due to this reason : the subprocess /bin/gtar reported the "ENOENT" (2) error when it ended : gzip :stdin: not in gzip format /bin/gtar: Child return status 1 /bin/gtar: Error is not recoverable : exiting now. I don't understand why it failed uncompressing the transfered file. Hoping you can help me on this. WHM 11.50.0 (build 22) Thanks.

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  cPanelMichael

  • July 08, 2015 15:43

  Hello :) It's possible the archive was corrupted. Could you try accessing the "Backup" option within cPanel for the account on the source server and generating a backup to the destination server via FTP? Or, download it locally to your workstation and upload it to the destination server in the /home directory. Next, try manually restoring the account (the archive should be in /home) via:
  /scripts/restorepkg $username
  Thank you.

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