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Error on "Upgrade to Latest Version"

savage75
Hello, I wonder what is the problem when i try to upgrade cpanel to latest version.
[20150709.135407] All files Staged [20150709.135407] Testing if the newly downloaded RPMS can be installed without conflict [20150709.135407] Testing RPM transaction [20150709.135408] error: Failed dependencies: [20150709.135408] cpanel-elfinder is needed by cpanel-elfinder-devel-2.0.rc1-3.cp1140.noarch [20150709.135408] W Exit Code: 198 [20150709.135408] ***** FATAL: Test install failed: error: Failed dependencies: [20150709.135408] cpanel-elfinder is needed by cpanel-elfinder-devel-2.0.rc1-3.cp1140.noarch [20150709.135408] The Administrator will be notified to review this output when this script completes [20150709.135408] ***** FATAL: Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 14065.
please let me know how i can solve the problem. thanks in advance

Comments

11 comments

Date Votes
  • Infopro
    The documentation should be useful to you:
    0
  • savage75
    Hi, I still have the problem and i can't find anything regarding cpanel-elfinder ? any help with this !
    0
  • Infopro
    What part of the docs did you have an issue with? You won't find the exact RPM name there, but you can use the example, and replace that RPM name, with the one you're having an issue with.
    0
  • savage75
    The error
    Testing if the newly downloaded RPMS can be installed without conflict [20150709.143202] Testing RPM transaction [20150709.143203] error: Failed dependencies: [20150709.143203] cpanel-elfinder is needed by cpanel-elfinder-devel-2.0.rc1-3.cp1140.noarch [20150709.143203] W Exit Code: 198 [20150709.143203] ***** FATAL: Test install failed: error: Failed dependencies: [20150709.143203] cpanel-elfinder is needed by cpanel-elfinder-devel-2.0.rc1-3.cp1140.noarch [20150709.143203] The Administrator will be notified to review this output when this script completes [20150709.143203] ***** FATAL: Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 14065.
    do you think removing the "panel-elfinder-devel-2.0.rc1-3.cp1140.noarch" will solve the problem ?
    0
  • cPanelMichael
    Hello :) Please post the output from:
    /scripts/check_cpanel_rpms
    Thank you.
    0
  • savage75
    Hi, Sorry but just nothing (no outputs) !
    0
  • Infopro
    Hi, Sorry but just nothing (no outputs) !

    Do you have root access to this server? Assume you do, were you logged in as root when you ran the command?
    0
  • savage75
    yes I have root access. the problem is that this VPS has problem that goes down by itself everyday at the same time and I have to restart it again. I had support ticket with Cpanel regarding the problem and they couldn't find the reason ! so I was thinking to upgrade the server to latest may that give me more information regarding the issue or may fix the problem !
    0
  • Infopro
    Could you please post the ticket ID here?
    0
  • savage75
    yes of course its 6287907
    0
  • Infopro
    The ticket auto closed due to no activity. You might reply to the ticket to reopen (or open a new ticket) and ask cPanel Technical Support if they'll force an update for you. That ticket and this thread are different topics.
    ...so I was thinking to upgrade the server to latest may that give me more information regarding the issue or may fix the problem !

    Good idea. According to the ticket you're on 11.40 which was EOL'd back in 2014: Notice: 11.40 Now EOL - cPanel Forums
    0

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