wp-admin showing blank page

Ulot

• July 12, 2015 01:03

Hi, I newly acquired a VPS server running whm/cpanel. I've successfully migrated some accounts. Everything works well except their website which was built with wordpress. The websites runs and displays, but i can't access the wp-admin page for backend access. I'll appreciate all the help i can get on this please. A sample site hosted on my server is - Removed -. Please advice. Regards

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  24x7server

  • July 12, 2015 11:50

  Hello, What error are you getting in error logs file ? Also I will suggest you please enable WP_DEBUG through wordpress configuration file and check admin URL, You will get exact error on your admin panel URL so that you can find out exact root cause of this black page issues.

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  Ulot

  • July 12, 2015 14:35

  @24/7 thx for d response. Considering the fact that i dont have backend access how do i enable WP_DEBUG? is it something i can edit in the wp-config.php file or where exactly can i do that? Regards

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  24x7server

  • July 13, 2015 10:21

  To turn on WP_DEBUG, simply add the following line of code to your wp-config.php file,
  define( 'WP_DEBUG', true );
  

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  Ulot

  • July 13, 2015 13:29

  Thanks alot for your response once again @24x7server, i've been able to point out the problem. I didn't have enough memory so when i checked the error log files in my wp-admin folder i found the following "PHP Fatal error: Allowed memory size of 67108864 bytes exhausted". Increasing memory from php config resolved the issue.

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  24x7server

  • July 15, 2015 14:02

  I'm glad to hear that you were able to get everything working.

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  cPanelMichael

  • July 15, 2015 19:10

  Hello :) I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.

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