Email Completed But Not Received

ramorse

• July 13, 2015 17:00

I am having trouble with one client on one server having sent to some people not being received. I reviewed the thread "Why didn't my email get delivered? or where did my email go?" but can't find anything there that would explain it. Here's an example of the last line of an exim_record of a message sent to charter.net. R=lookuphost T=remote_smtp S=4161 H=mx1.charter.net [68.114.188.69] C="250 2.0.0 ptpf1q0022xaCio01tpfZU mail accepted for delivery E0000" 2015-07-08 10:49:39 1ZCtTV-0002MQ-5U Completed Any ideas?

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  dalem

  • July 14, 2015 03:50

  Only charter can answer this

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  ramorse

  • July 14, 2015 21:21

  Yeah. I guess so. Their site is impenetrable to me in terms of finding the right entity to contact.

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  cPanelMichael

  • July 16, 2015 13:30

  Hello :) The log indicates the message was accepted and delivered. You will need to contact Charter as mentioned if the end-user can't find the message in their inbox or SPAM folder. Thank you.

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