Failed to access DBM file

Atrix

• July 15, 2015 13:05

I get ModSecurity: collection_store: Failed to access DBM file "/var/cpanel/secdatadir/ip": Permission denied in my log files I read around and found that I shouldn't use mod_ruid2 so I went through and removed that using easy apache. This was a big pain, becasue I had to change file permissions and uninstall a module, and the server was down for a time as a result which made clients not happy. And, after all that, it still gives me the exact same error using suphp. I need mod_security working well, help sincerely appreciated.

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  quizknows

  • July 15, 2015 18:20

  After changing to SuPHP you should remove /var/cpanel/secdatadir/ip.dir and ip.pag in the same directory. Restart apache and it should be recreated with proper permissions.

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  Atrix

  • July 15, 2015 22:25

  Those files didn't exist :( Restarting apache didn't make them be created either. I ended up rerunning easy apache again, unchecking mod_security, then moving all modsec2.* files out of the /usr/local/apache/conf directory then running easy apache again this time checking the mod_security box :/ Your idea gave me that idea tho so thanks.

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  quizknows

  • July 15, 2015 22:48

  That is odd. I should have been more clear; restarting apache doesn't recreate the collection files (ip.dir, ip.pag), they would be recreated the first time a visitor tripped a rule that needed them. I hope you get it all straightened out.

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  Atrix

  • July 16, 2015 06:00

  Thanks what I did fixed it just felt excessive to get it to work.

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  cPanelMichael

  • July 17, 2015 13:25

  Hello :) I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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