CNames won't change

Chearful

• July 18, 2015 02:25

Hi, I run a fairly large Minecraft server community, and recently upgraded my VPS plan to host my server. This, sadly, required an IP change. I went into the 'Advanced DNS Editor' to edit my 2 different CNAMEs, play.example.org and pvp.example.org. I updated their records just over a week ago, but they won't "change over" meaning that players cannot connect to my server, without the real IP - which I don't want to disclose to them. Thanks :)

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  cPanelMichael

  • July 20, 2015 18:45

  Hello :) Have you verified your domain name uses the name servers associated with your cPanel server? Check with a website such as IntoDNS, as you may need to create your own name servers at the registrar as indicated in the following thread:

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  Chearful

  • July 23, 2015 13:11

  Hi, Michael, I can confirm that they are pointing to my name server.

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  cPanelMichael

  • July 23, 2015 19:04

  Is there any reason you are using CNAME records instead of "A" records? Are the entries directed towards an external domain name instead of an IP? Thank you.

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  Chearful

  • July 23, 2015 20:27

  Is there any reason you are using CNAME records instead of "A" records? Are the entries directed towards an external domain name instead of an IP? Thank you.

  
  I'll try 'A' records now. Thanks.

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  cPanelMichael

  • July 27, 2015 12:56

  Feel free to update this tread with the outcome after using "A" records. Thank you.

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  Chearful

  • July 28, 2015 10:56

  Still no luck :(

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  cPanelMichael

  • July 28, 2015 12:57

  Do you notice any error messages when entering the domain name into a DNS record utility such as IntoDNS? For instance, do the name servers at the parent servers match the local server? Thank you.

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  Chearful

  • July 29, 2015 21:39

  Do you notice any error messages when entering the domain name into a DNS record utility such as IntoDNS? For instance, do the name servers at the parent servers match the local server? Thank you.

  
  Other than "Your SOA EXPIRE number is: 3600000. That is NOT OK", nope.

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  cPanelMichael

  • August 03, 2015 18:40

  Also, when using IntoDNS, were you able to confirm the IP addresses associated with the name servers are your VPS IP addresses and not IP addresses added to other servers? Thank you.

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