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EasyApache ( Apache Update ) Loading Forever

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17 comments

  • rotame
    the same here in two different machines Version 11.50.0 (build 27)
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  • Jcats
    Same here, on well over 20 servers plus all new installs.
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  • Jcats
    This is from a cPanel install that is in progress now: 2015-07-28 14:55:20 493 (DEBUG): Waiting 30 seconds for access to the update server...... 2015-07-28 14:55:50 493 (DEBUG): Checking again.... 2015-07-28 14:55:50 493 (DEBUG): The update server is currently updating its files. 2015-07-28 14:55:50 493 (DEBUG): It may take up to 30 minutes before access can be obtained. 2015-07-28 14:55:50 493 (DEBUG): Waiting 30 seconds for access to the update server...... 2015-07-28 14:56:20 493 (DEBUG): Checking again.... 2015-07-28 14:56:20 493 (DEBUG): The update server is currently updating its files. 2015-07-28 14:56:20 493 (DEBUG): It may take up to 30 minutes before access can be obtained. 2015-07-28 14:56:20 493 (DEBUG): Waiting 30 seconds for access to the update server...... 2015-07-28 14:56:50 493 (DEBUG): Checking again.... 2015-07-28 14:56:50 493 (DEBUG): The update server is currently updating its files. 2015-07-28 14:56:50 493 (DEBUG): It may take up to 30 minutes before access can be obtained. 2015-07-28 14:56:50 493 (DEBUG): Waiting 30 seconds for access to the update server...... 2015-07-28 14:57:20 493 (DEBUG): Checking again.... 2015-07-28 14:57:20 493 (DEBUG): The update server is currently updating its files. 2015-07-28 14:57:20 493 (DEBUG): It may take up to 30 minutes before access can be obtained. 2015-07-28 14:57:20 493 (DEBUG): Waiting 30 seconds for access to the update server...... 2015-07-28 14:57:50 493 (DEBUG): Checking again.... 2015-07-28 14:57:50 493 (DEBUG): The update server is currently updating its files. 2015-07-28 14:57:50 493 (DEBUG): It may take up to 30 minutes before access can be obtained. 2015-07-28 14:59:50 493 (DEBUG): Checking again.... 2015-07-28 14:59:51 493 (DEBUG): The update server is currently updating its files. 2015-07-28 14:59:51 493 (DEBUG): It may take up to 30 minutes before access can be obtained. 2015-07-28 15:02:21 493 (DEBUG): Checking again.... 2015-07-28 15:02:21 493 (DEBUG): The update server is currently updating its files. 2015-07-28 15:02:21 493 (DEBUG): It may take up to 30 minutes before access can be obtained. 2015-07-28 15:05:21 493 (DEBUG): Checking again.... 2015-07-28 15:05:21 493 (DEBUG): The update server is currently updating its files. 2015-07-28 15:05:21 493 (DEBUG): It may take up to 30 minutes before access can be obtained. 2015-07-28 15:08:51 493 (DEBUG): Checking again.... 2015-07-28 15:08:51 493 (DEBUG): The update server is currently updating its files. 2015-07-28 15:08:51 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
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  • Jcats
    This is actually causing the install to not finish.
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  • Infopro
    I'm seeing this as well and have reported the issues. This will be sorted out shortly I'm sure.
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  • Lohit Tummalapenta
    Now i can't login via SSH or WHM what kind of problem is this ? WOW
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  • Jcats
    I just stopped the installer, and reran, this time it completed without issue. but I am still seeing lots of servers throwing: root@scoots [/]# /scripts/easyapache The update server is currently updating its files. It may take up to 30 minutes before access can be obtained. Waiting 30 seconds for access to the update server...... Either way, like you said I am sure it will be sorted soon, just glad you've reported, thank you! :)
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  • Jcats
    I'm thinking this is unrelated and a different issue. Do you have CSF or Cphulk running?
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  • CraftyPanda
    Can we get an updated time on your server updates completion please? Its out of hours for me and I cant go anywhere until I know whats what. Thank you.
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  • Infopro
    Can we get an updated time on your server updates completion please? Its out of hours for me and I cant go anywhere until I know whats what. Thank you.

    I don't have an ETA for you on this just yet I'm afraid, but can tell you I just touched base with folks in the know and this is being sorted out as we post here. As soon as I hear something new I'll post here.
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  • Infopro
    Good news! I have just confirmed that this issue is now resolved. Please give it a go and let us know if you run into any issues. Thanks!
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  • Lohit Tummalapenta
    Started working just now. hopefully it wont hang in the middle
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  • Lohit Tummalapenta
    If the browser window is closed or stopped the build will continue in the background. The build output should start shortly... Distilled successfully !! Verbose logfile is at '/usr/local/cpanel/logs/easy/apache/build.1438144477' !! !! Output from '/bin/sh -c "ulimit -a"': core file size (blocks, -c) 0 data seg size (kbytes, -d) unlimited scheduling priority (-e) 0 file size (blocks, -f) unlimited pending signals (-i) 1030174 max locked memory (kbytes, -l) 64 max memory size (kbytes, -m) unlimited open files (-n) 1024 pipe size (512 bytes, -p) 8 POSIX message queues (bytes, -q) 819200 real-time priority (-r) 0 stack size (kbytes, -s) 10240 cpu time (seconds, -t) unlimited max user processes (-u) 1030174 virtual memory (kbytes, -v) unlimited file locks (-x) unlimited !! !! Creating backup of working apache in '/usr/local/apache.backup'. !! !! Symlink encountered (/usr/local/apache/etc), preserving target (conf)... !! !! Backup of working apache complete. !! Checking that all tarballs are present and up to date. !! Downloading '/var/cpanel/perl/easy/Cpanel/Easy/Apache/PHPAsUser.pm.tar.gz' !! !! Downloading '/var/cpanel/perl/easy/Cpanel/Easy/Apache/2_4.pm.tar.gz' !!
    Stuck here for 30 mins now
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  • Infopro
    Did this finish properly for you?
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  • Lohit Tummalapenta
    Sadly no! but it worked from SSH, after 3-4 tries Now i tried via WHM and its not working in WHM
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  • Infopro
    Please feel free to open a ticket to cPanel Technical Support. If there's still an issue somewhere with the system they'd like to know about it I'm sure. If it's an issue on your end, they'll be able to explain what your seeing and why. If you open a ticket, please post the ID here to the thread. Thanks!
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  • rotame
    In two servers worked fine Thanks a lot
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