Mail using SSL on GoDaddy

uncoke

• August 03, 2015 15:58

Hello, I'm getting some trouble setting my mail client using the configs shown by cPanel. Basically I have created some mailbox using cPanel of my VPS and I have tryed using the suggested configs. The first one (using SSL, the recomanded config) not works, the second one (NO SSL, not recomanded) works well. NOT WORKS Secure SSL/TLS Settings (Recommended) Username: admin@mydomainxxx.com Password: Use the email account"s password. Incoming Server: ip-My-IP.secureserver.net [LIST]

IMAP Port: 993

POP3 Port: 995 Outgoing Server: ip-My-IP.secureserver.net [LIST]

SMTP Port: 465 Authentication is required for IMAP, POP3, and SMTP. WORKS Non-SSL Settings (NOT Recommended) Username: admin@mydomainxxx.com Password: Use the email account"s password. Incoming Server: mail.mydomainxxx.com [LIST]

IMAP Port: 143

POP3 Port: 110 Outgoing Server: mail.mydomainxxx.com [LIST]

SMTP Port: 25 Authentication is required for IMAP, POP3, and SMTP. I noticed: the MX record it just one: host @ points to @ (sorry, the message was sent accidentally and i can't edit to add the last lines, so i type here...) I noticed: - the MX record it just one: host @ points to @ - the nameservers is ns3/ns4.domaincontrol.com Have I to add new MX records to use the recomanded config ? Or have i to use a custom nameservers ? Can you help me ? thanks

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  cPanelMichael

  • August 04, 2015 13:01

  Hello :) It looks like your mail server SSL certificate name may not resolve to your server. Have you considered updating the hostname to something such as "server.domain-you-own.com" via "WHM Home " Networking Setup " Change Hostname" and then updating the service SSL certificates via "WHM Home " Service Configuration " Manage Service SSL Certificates"? Or, do you prefer to use GoDaddy itself for email hosting? Thank you.

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