Hetzner servers, cPanel and WebDav Backups

Yiannis

• August 03, 2015 23:02

Hello, Does anyone has tried to use WebDav for backups in cPanel, via Hetzner.de? Thank you.

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  cPanelMichael

  • August 04, 2015 17:50

  Hello :) I don't see any existing threads from users reporting WebDav backup configurations with that provider. However, I see no reason why it wouldn't work as long as the provider accepts WebDav connections. Feel free to test it out and let us know if you encounter any issues. Thank you.

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  Yiannis

  • August 05, 2015 03:31

  Hi Michael, Thanks for your reply. I've got this error message (screenshot).
  Error: Validation for transport "u109833.your-backup.de" failed: Could not open "http://u109833.domain.de:80//": Unauthorized. Basic realm="WebDAV Restricted"
  Here are the settings for WebDav, in cPanel: Thanks in advance :) t

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  cPanelMichael

  • August 05, 2015 14:25

  Can you access that service through WebDAV manually using a client such as Transmit or BitKinex? Thank you.

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  Yiannis

  • August 05, 2015 16:41

  Hi Michael, I'm trying to login using BitKinex, but I think I can't. The below message is displayed.
  Probing for WebDAV support ... Resolving host name "u109833.domain.de" ... Connecting ( u109833.domain.de => ip: 78.47.x.xxx, port: 80 ) couldn't connect to u109833.domain.de => ip: 78.47.x.xxx, port: 80; err. code: 0 Probing for WebDAV support ... Resolving host name "u109833.domain.de" ... Connecting ( u109833.your-backup.de => ip: 78.47.x.xxx, port: 80 ) couldn't connect to u109833.domain.de => ip: 78.47.x.xxx, port: 80; err. code: 0
  

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  cPanelMichael

  • August 07, 2015 16:18

  I suggest contacting your provider to ask them for more details about their WebDAV service and if there are any special requirements when using it. Thank you.

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  Yiannis

  • August 07, 2015 18:01

  Hi Michael, That was the reason I've created this post :) I haven't supported for hosting, and it is just a dedicated server that I have support only for the hardware. No one at "Hetzner" company can help me on this issue. I'm searching if anyone here has a similar problem with me and also has a dedicated server at Hetzner (Germany). Thanks :)

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  cPanelMichael

  • August 07, 2015 18:40

  You may want to check with their support, because general questions about a service they offer may not be considered support for your server. You may not receive a response from other users here because it's not a service that's used by many other people on our forums from what I can tell. Thank you.

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  Yiannis

  • August 08, 2015 17:40

  Ok Michael, I will. Thanks.

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