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Root login from 64.0.0.0

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8 comments

  • snewton
    Forgot to mention, the OS is CloudLinux 6.6 and cPanel version is 11.50.0
    0
  • ModServ
    Check the output from the command:
    export | grep -i ssh | grep [0-9]
    on that specific server. This will show your IP, check if it's correct.
    0
  • cPanelMichael
    Hello :) Have you whitelisted your entire IP range with cPHulk? Thank you.
    0
  • snewton
    Check the output from the command:
    export | grep -i ssh | grep [0-9]
    on that specific server. This will show your IP, check if it's correct.

    Yes, it shows the correct IP.
    Hello :) Have you whitelisted your entire IP range with cPHulk? Thank you.

    Nope, just my IP.
    0
  • cPanelMichael
    Forgot to mention, the OS is CloudLinux 6.6 and cPanel version is 11.50.0

    Hello :) Could you open a support ticket using the link in my signature so we can take a closer look at the issue? You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0
  • snewton
    Hello :) Could you open a support ticket using the link in my signature so we can take a closer look at the issue? You can post the ticket number here so we can update this thread with the outcome. Thank you.

    Ticket #7058315
    0
  • snewton
    I just doubled checked the issue after submitting the ticket and could not reproduce the issue. I'm thinking a recent update may have solved it. Weird.
    0
  • cPanelMichael
    I'm happy to see the issue is no longer occurring. Thank you for updating us with the outcome.
    0

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