VPS Shutting Down on it's own

dazeck

• August 09, 2015 12:13

Hi My VPS has shut itself down at roughly the same time this morning and last week (both on Sunday morning around 2am). What logs should I look at to try and find the cause of this problem. Cheers Daz

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  24x7server

  • August 10, 2015 12:07

  Hello, I will suggest you please /var/log/messages log file of your VPS and also please contact your VPS provider, May be they have rebooted your VPS main node.

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  cPanelMichael

  • August 10, 2015 13:57

  Hello :) Do you notice any entries to /var/log/messages or /var/log/dmesg when this occurs? Thank you.

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  dazeck

  • August 10, 2015 14:48

  I have a ticket logged, 6987479, I received a reply saying to contact my provider as it looked like a hardware issue. My provider checked and looks like during the backup that the disk stays in readonly mode. They found these logs from when the VPS was restarted : [ 1.123218] EXT4-fs (vda1): INFO: recovery required on readonly filesystem [ 1.123224] EXT4-fs (vda1): write access will be enabled during recovery [ 1.302446] Refined TSC clocksource calibration: 3292.476 MHz. [ 1.459261] EXT4-fs (vda1): orphan cleanup on readonly fs [ 1.893124] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 1068453 [ 1.912603] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 1049522 [ 1.952364] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 1831984 [ 1.952424] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 1831983 [ 1.954183] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 1831483 [ 1.954219] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 1831143 [ 1.996891] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 1831048 [ 2.008431] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 272384 [ 2.042169] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 272015 [ 2.042225] EXT4-fs (vda1): ext4_orphan_cleanup: deleting unreferenced inode 271930 [ 2.042244] EXT4-fs (vda1): 10 orphan inodes deleted [ 2.042250] EXT4-fs (vda1): recovery complete [ 2.114843] EXT4-fs (vda1): mounted filesystem with ordered data mode. Opts:

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  cPanelMichael

  • August 10, 2015 15:51

  Hello :) Was your provider able to address the issue with the hard drive? Thank you.

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  dazeck

  • August 10, 2015 15:57

  Hello :) Was your provider able to address the issue with the hard drive? Thank you.

  
  How do you know it's an issue with the hard drive ? Can you tell that from the logs ? Is it not the backup process that is causing the disk to stay in read only mode (presumably because I am also backing up the system) ?

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  cPanelMichael

  • August 10, 2015 16:53

  INFO: recovery required on readonly filesystem

  
  The cPanel backup process does not put your system into read-only mode. This message often indicates an issue with the filesystem. You will need to either run FSCK on the partition, or consult with your provider to determine if it's an issue with the hard drive itself. Thank you.

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