Automatic backup warning

Kwazi

• August 11, 2015 06:49

Hi everyone, I enabled automatic backup and set cron jobs on my server for backup. The backup run smoothly but it shows one WARNING saying : 'WARN: Warnings(s) encountered in tar during archiving: /home/redapsaa/.cpanel/live-engine-connector-s20beKKgXG.sock: Cannot open file: No such device or address at /usr/local/cpanel/scripts/pkgacct line 1731. Any assistance on how to solve this warning. Thanx in advance.

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  cPanelMichael

  • August 11, 2015 17:05

  Hello :) Could you verify if this issue still occurs when packaging the account manually via the "/scripts/pkgacct $username" command? Thank you.

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  Kwazi

  • August 12, 2015 08:11

  Hello :) You mean must I set cron jobs via SSH? Because I can't do it manually during the day because we work on it.

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  cPanelMichael

  • August 12, 2015 12:51

  I'm not advising that you backup the account manually as a permanent solution. I'm only suggesting that you do it once to see if the error message you encountered was a temporary issue or if it continues to occur. Thank you.

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  Kwazi

  • August 14, 2015 07:05

  Hi, Can you please help me in how can I package the account via "/scripts/pkgacct $username" command. I don't have much experience in working with Linux server commands so somewhere along the way I get lost. Please give me the full command. And how to check whether this error message is temporary or continues to occur? This .sock file is 0kb(size) and the permission value is 644. And the .cpanel directory that contain this file is 700(permission value). Thank you.

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  cPanelMichael

  • August 14, 2015 17:02

  The following document explains how to access your server via SSH:

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  ottdev

  • October 28, 2015 19:32

  I see the same - a half dozen accounts with these warnings on the backup report - all referring to these /home/OWNER/.cpanel/live-engine-connector-RANDOMSTRING.sock : # ls -l /home/micetown/.cpanel/live-engine-connector-AgdH4Y_6NI.sock srw------- 1 micetown micetown 0 Jan 29 2015 /home/micetown/.cpanel/live-engine-connector-AgdH4Y_6NI.sock= I gather these are related to the LiveAPI system. Would be nice is these warnings about these specific files only could be omitted from the backup report. I suspect they aren't at all important to backup integrity.

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  cPanelMichael

  • November 09, 2015 18:38

  You may find the following document helpful: How to Exclude Files From Backups - cPanel Knowledge Base - cPanel Documentation Thank you.

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  ottdev

  • November 10, 2015 14:14

  That's a helpful reference. Thank you. Is it normal for these .sock files to persist like this for months? Or would these be considered stale/timed out after X days and can be deleted ?

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  cPanelMichael

  • November 10, 2015 15:21

  Do you use any custom plugins or scripts that utilize LiveAPI functions? Thank you.

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  ottdev

  • November 17, 2015 12:16

  Do you use any custom plugins or scripts that utilize LiveAPI functions? Thank you.

  
  Not uness it's something that came pre-installed or CFS or Softaculous? We have only added an icon to redirect to an external URL for webmail (via dynamicui/install.json). This conversation was the first time I heard about "LiveAPI", so have not knowingly done anything using it.

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  cPanelMichael

  • November 18, 2015 18:08

  Not uness it's something that came pre-installed or CFS or Softaculous?

  
  Yes, Softaculous does utilize LiveAPI. Thank you.

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