Permission on “/usr/bin/crontab” are wrong (4755). Please set to 4755.

Lou

• August 13, 2015 04:09

As the title states I am getting the error: Permission on "/usr/bin/crontab" are wrong (4755). Please set to 4755. This only shows us when using the x3 theme on my cpanel. When I use the paper lantern I get the following error when I try to set an email or create a cronjob: Insecure dependency in require while running setuid. BEGIN failed--compilation aborted. This issue is very weird since the 4755 is obviously already set per the first error message. Any help would be awesome.

• 

  cPanelMichael

  • August 13, 2015 12:34

  Hello :) Do you notice any additional error messages in /usr/local/cpanel/logs/error_log when this occurs? Thank you.

  0
• 

  Lou

  • August 13, 2015 18:14

  Hello :) Do you notice any additional error messages in /usr/local/cpanel/logs/error_log when this occurs? Thank you.

  
  The only errors in that log are similar to this: warn [Cron::set_email] Encountered error in Cron::set_email: Insecure dependency in require while running setuid. BEGIN failed--compilation aborted. warn [Cron::add_line] Encountered error in Cron::add_line: Insecure dependency in require while running setuid. BEGIN failed--compilation aborted. info [cpanel] Permissions check for /usr/bin/crontab failed. Not executable. Unable to use user cronjobs via cPanel. Insecure dependency in require while running setuid. BEGIN failed--comilation aborted.

  0
• 

  cPanelMichael

  • August 13, 2015 18:27

  It's possible this is related to an internal case opened for cron jobs on certain versions of cPanel and certain operating systems. Please post the output from:
  cat /usr/local/cpanel/version cat /etc/redhat-release
  Thank you.

  0
• 

  Lou

  • August 13, 2015 22:07

  cat /usr/local/cpanel/version 11.50.0.29 cat /etc/redhat-release CentOS Linux release 7.1.1503 (Core)

  0
• 

  cPanelMichael

  • August 14, 2015 14:38

  Internal case CPANEL-376 is open to address an issue where crontab on CentOS 7 will not work if a user renamed /usr/bin/crontab.relink.# (ex: /usr/bin/crontab.relink.1437150286) to something such as /usr/bin/crontab.relink.disabled. Could you post the output from the following command to see if that's the case on this system:
  ls -al /usr/bin|grep crontab
  Thank you.

  0
• 

  Lou

  • August 14, 2015 17:55

  Internal case CPANEL-376 is open to address an issue where crontab on CentOS 7 will not work if a user renamed /usr/bin/crontab.relink.# (ex: /usr/bin/crontab.relink.1437150286) to something such as /usr/bin/crontab.relink.disabled. Could you post the output from the following command to see if that's the case on this system:
  ls -al /usr/bin|grep crontab
  Thank you.

  
  ls -al /usr/bin|grep crontab lrwxrwxrwx. 1 root root 39 Aug 2 23:16 crontab -> /usr/local/cpanel/bin/jail_safe_crontab* -rwsr-xrx. 1 root root 57536 Jul 30 2014 crontab.relink.1438571809*

  0
• 

  cPanelMichael

  • August 14, 2015 19:11

  To clarify, could you check the permissions of the /usr/local/cpanel/bin/jail_safe_crontab file? EX:
  stat /usr/local/cpanel/bin/jail_safe_crontab
  Thank you.

  0
• 

  Lou

  • August 15, 2015 07:58

  To clarify, could you check the permissions of the /usr/local/cpanel/bin/jail_safe_crontab file? EX:
  stat /usr/local/cpanel/bin/jail_safe_crontab
  Thank you.

  
  
  stat /usr/local/cpanel/bin/jail_safe_crontab File: "/usr/local/cpanel/bin/jail_safe_crontab" Size: 3973629 Blocks: 7768 IO Block: 4096 regular file Device: fd00h/64768d Inode: 70923892 Links: 1 Access: (4755/-rwsr-xr-x) Uid: ( 0/ root) Gid: ( 0/ root) Context: unconfined_u:object_r:usr_t:s0 Access: 2015-08-13 05:03:47.090373863 -0400 Modify: 2015-08-02 22:48:17.718002781 -0400 Change: 2015-08-13 05:03:41.856373260 -0400 Birth: -
  

  0
• 

  cPanelMichael

  • August 17, 2015 16:52

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  0
• 

  Lou

  • August 19, 2015 04:37

  Support Request Id 7026953

  0
• 

  Lou

  • August 19, 2015 05:35

  and issue was resolved. your ticket system is a little cumbersome, but the guys working the tickets are very knowledgeable and quick to the fix.

  0
• 

  TerranceR

  • August 19, 2015 05:45

  and issue was resolved. your ticket system is a little cumbersome, but the guys working the tickets are very knowledgeable and quick to the fix.

  
  Lou, glad I was able to help, the issue just so everyone is aware was that "/ usr/local/cpanel/bin/jail_safe_crontab" was set to 4755 when it should be set to 755 it does not need nor allow the setuid bit.

  0

Please sign in to leave a comment.