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Bounced emails via Mailman, especially to Yahoo addresses

justabaldguy
Howdy everyone, I'm new here and apologize if I'm missing anything. I searched but didn't find a solution. I tried the Googles with minimal success. I'm managing a website for church and am trying to get new stuff done after recently moving hosts. Here's the crux of the issue. Say I have blueteam@domain.org[/EMAIL]. I want this to automatically send emails to the people on that team when anyone sends an email to that address. Before, with our old host, it was essentially one big email forwarder. I typed in our domain email, and then added a list of everyone who should receive it, and from then on all those on that list were automatically copied. That function isn't here with my current host (Host Gator). I can use Mailman which seems horribly clunky, or input ONE address at a time in the forwarder. Now I'm getting emails bounced from Yahoo address. It says pretty much every time the same message:
"delivery temporarily suspended: lost connection with mta6.am0.yahoodns.net[63.250. 192.46] while sending RCPT TO" which is followed up by "Final-Recipient: rfc822; @yahoo.com Action: failed Status: 4.4.2 Diagnostic-Code: X-Postfix; delivery temporarily suspended: lost connection with mta6.am0.yahoodns.net[63.250. 192.46] while sending RCPT TO"
This only happens to Yahoo accounts. I'm savvy enough to poke around in Mailman, but nothing I've done (including changing munge to wrap) has worked. I'm not an elite user so it's been tricky trying to fix this. I appreciate all advice and input, on everything from how to stop the bounces to other fixes/programs I can use for group email. Thanks in advance!

Comments

12 comments

Date Votes
  • cPanelMichael
    Hello :) Do you have root access to this server, or is this a shared hosting account? Thank you.
    0
  • justabaldguy
    Hi Michael, thanks for the reply. I'm not sure. I have the account through Host Gator. I have access to the control panel in there. I think it's shared though as I don't know anything about root access. I'll look and see if it shows up somewhere, or maybe you know where I should look.
    0
  • cPanelMichael
    It's likely you only have a shared hosting account based on the information you have provided. I suggest reporting this issue to your hosting provider so they can take a closer look and investigate the cause of this problem. Thank you.
    0
  • justabaldguy
    Yeah kinda what I was afraid of. Any idea though on other options? Are there any other cPanel tools I could use to easily sent email to many people by only typing in one address?
    0
  • cPanelMichael
    The error messages you referenced indicate an overall issue with sending to those remote mail servers, regardless of how they are sent. Thus, using an alternate method of forwarding would not make a difference. It's an issue that your hosting provider will need to investigate (they will have access to Exim logs). Thank you.
    0
  • Jimmad39
    Hi Michael, thanks for the reply. I'm not sure. I have the account through Host Gator. I have access to the control panel in there. I think it's shared though as I don't know anything about root access. I'll look and see if it shows up somewhere, or maybe you know where I should look.

    I noticed this thread today I'm having this same problem but I do have root accesses to the cpanel. With a host gator account getting the exact same error message. Is this a host gator problem or a yahoo problem
    0
  • cPanelMichael
    I noticed this thread today I'm having this same problem but I do have root accesses to the cpanel. With a host gator account getting the exact same error message. Is this a host gator problem or a yahoo problem

    What's the specific entry for a failed message in /var/log/exim_mainlog? EX:
    exigrep user@failed /var/log/exim_mainlog
    Thank you.
    0
  • Jimmad39
    What's the specific entry for a failed message in /var/log/exim_mainlog? EX:
    exigrep user@failed /var/log/exim_mainlog
    Thank you.

    This is exactly what I get when I send a message to yahoo accounts
    From: Mail Delivery System [mailto:MAILER-DAEMON@gateway26.websitewelcome.com] Sent: Wednesday, February 3, 2016 11:02 AM To: (hidden)@example.net Subject: Undelivered Mail Returned to Sender This is the mail system at hostgateway26.websitewelcome.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system : delivery temporarily suspended: lost connection with mta6.am0.yahoodns.net[66.196.118.33] while sending RCPT TO Final-Recipient: rfc822; someuser@yahoo.com Original-Recipient: rfc822;someuser@yahoo.com Action: failed Status: 4.4.2 Diagnostic-Code: X-Postfix; delivery temporarily suspended: lost connection with mta6.am0.yahoodns.net[66.196.118.33] while sending RCPT TO
    0
  • cPanelMichael
    Could you run the command referenced in my earlier response (replacing the email account with the actual Yahoo email account that failed)? Thank you.
    0
  • Jimmad39
    Could you run the command referenced in my earlier response (replacing the email account with the actual Yahoo email account that failed)? Thank you.

    Sure...as I'm sure you always get new people asking questions I too am new. Where do I run the command? I do most of my research on my phone so if it's in the command prompt I will have to wait till I get home from work. Sorry I bet it's frustrating answering questions for newbies lol. Also it doesn't only fail when sending to this yahoo account it fails sending to all yahoo accounts.
    0
  • cPanelMichael
    Are you sure you have root access to this system (e.g. you can access WHM as "root")? If so, this guide will show you how to access your server via SSH: SSH Shell Access - Documentation - cPanel Documentation Thank you.
    0
  • Stokestack
    So... no resolution on this? This is still happening, pretty much the exact same scenario. Using HostGator to send to three AOL recipients, which apparently involves this same Yahoo server. I too am trying to determine if Yahoo/AOL are to blame, or HostGator/websitewelcome.com.
    0

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