Backup to S3 gives transporter error

ashmetry

• August 19, 2015 23:59

My WHM backup to S3 fails with the following error: File: /usr/local/cpanel/logs/cpbackup_transporter.log
[2015-08-19 21:47:19 -0700] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2015-08-19/accounts/abcdefg.tar.gz to /2015-08-19/abcdefg.tar.gz for destination: vps-hgator-s3 [2015-08-19 21:47:19 -0700] warn [cpbackup_transporter] Upload attempt failed: Failure in initiate_multipart_upload: Amazon::S3: Amazon responded with 307 Temporary Redirect at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Amazon/S3/Bucket.pm line 97. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 26 Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1c5adb8), 'Upload attempt failed: Failure in initiate_multipart_upload: Amazon::S3: Amazon responded with 307 Temporary Redirect\x0A at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Amazon/S3/Bucket.pm line 97.\x0A') called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 379
Any thoughts what's going on?

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  TerranceR

  • August 20, 2015 05:31

  Hello, Did you just create this S3 bucket? What region is your bucket in?

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  ashmetry

  • August 20, 2015 12:51

  Hi, Yes. I had just created S3. I just tried again and that error is not there but now I don't get an error but instead I see this message in the log. I also don't see anything in S3 (no files uploaded). FYI. in my account it says S3 is global & not region specific: cl.ly/image/3z0c1j3G2x1o
  [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] Initializing log file [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] Initializing log file [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started. [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] cpbackup_transporter - started [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] Initializing log file [2015-08-20 05:37:58 -0700] die [cpbackup_transporter] cPanel Backup Transporter Queue Daemon already running, exiting. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31 eval {...} called at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31 Cpanel::LoggerAdapter::throw(Cpanel::LoggerAdapter=HASH(0x2702db8), 'cPanel Backup Transporter Queue Daemon already running, exiting.') called at /usr/local/cpanel/Cpanel/Daemonizer.pm line 62 Cpanel::Daemonizer::start(Cpanel::Daemonizer=HASH(0x3048b68)) called at /usr/local/cpanel/bin/cpbackup_transporter line 113 [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2015-08-20 05:37:58 -0700] info [cpbackup_transporter] Starting a "copy" operation on the "vps-hgator-s3" destination ID "XXXXXXXXX". [2015-08-20 05:37:59 -0700] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2015-08-20/accounts/abcdef.tar.gz to /2015-08-20/abcdef.tar.gz for destination: vps-hgator-s3 [2015-08-20 05:37:59 -0700] die [cpbackup_transporter] cPanel Backup Transporter Queue Daemon already running, exiting. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31 eval {...} called at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31 Cpanel::LoggerAdapter::throw(Cpanel::LoggerAdapter=HASH(0xc33db8), 'cPanel Backup Transporter Queue Daemon already running, exiting.') called at /usr/local/cpanel/Cpanel/Daemonizer.pm line 72 Cpanel::Daemonizer::start(Cpanel::Daemonizer=HASH(0x1638928)) called at /usr/local/cpanel/bin/cpbackup_transporter line 113
  

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  cPanelMichael

  • August 31, 2015 13:52

  [2015-08-20 05:37:59 -0700] die [cpbackup_transporter] cPanel Backup Transporter Queue Daemon already running, exiting. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31

  
  Hello :) It looks like an existing transfer process to the remote destination was in progress at that time. Could you verify if this issue has occurred since your last update to this thread? Thank you.

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