Unable to retrieve tier version info

webstyler

• August 26, 2015 01:12

Hi More than one server don't update cPanel with this error:
[2015-08-26 06:40:47 +0200] ***** FATAL: Unable to retrieve tier version info: Failed to download URL '

• 

  cPanelKenneth

  • August 26, 2015 11:15

  What is the current version installed on your server? What is the IP address of the httpupdate mirror being used?

  0
• 

  webstyler

  • August 26, 2015 12:25

  11.50.0.29 52.2.118.214

  0
• 

  webstyler

  • August 27, 2015 06:08

  Same today [2015-08-27 08:08:00 +0200] Detected version '11.50.0.29' from version file. [2015-08-27 08:08:00 +0200] Running version '11.50.0.29' of updatenow. [2015-08-27 08:08:00 +0200] Using mirror '159.253.142.50' for host 'httpupdate.cpanel.net'. [2015-08-27 08:08:00 +0200] Using mirror '52.2.118.214' for host 'httpupdate.cpanel.net'. Nothing change also by shutdown server firewall

  0
• 

  JacobPerkins

  • August 28, 2015 13:39

  Hi, There were some issues yesterday with our mirrors, however that's been fixed at this time. If you are still experiencing problems, I'd suggest opening a ticket using the links below in my signature. Thanks!

  0

Please sign in to leave a comment.