Transfer Tool Error

Rizwan Ghzzaal

• August 29, 2015 05:47

Hi, While making a session from WHM to another WHM. I get the following error. Please share the solution. Detected "{{main.meta.server_type}}" on "{{ main.PAGE.remote.host }}" " A couple of tries later it works... What is the issue?

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  ChrisFirth

  • September 02, 2015 01:28

  I am also getting this issue frequently, all servers are WHM 11.50.0. Can't see anything that indicates what would be wrong in the cpanel error logs, I will do some more investigation later.

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  Rauf-DG

  • September 03, 2015 07:47

  Hi, I am also getting the same error for past 1 hour. Please suggest. Error Screenshot : prntscr.com/8c1t3w Rauf - Removed -

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  Rauf-DG

  • September 03, 2015 10:00

  Hi, While making a session from WHM to another WHM. I get the following error. Please share the solution. Detected "{{main.meta.server_type}}" on "{{ main.PAGE.remote.host }}" " A couple of tries later it works... What is the issue?

  
  Hi, Is transfer working for you now ? I am still stuck

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  LostNerd

  • September 03, 2015 14:08

  Could you all try running the following command and let it finish before trying again:
  /scripts/upcp --force
  Let me know if it works after this.

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  cPanelMichael

  • September 09, 2015 01:29

  Hello :) Is anyone experiencing this issue on cPanel version 11.50.0.30 or newer? Internal case FB-189497 is open to track this issue, but it's not yet reproducible. Please let us know or open a support ticket (post the ticket number here) if the issue is reproducible on your system. Thank you.

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  Rizwan Ghzzaal

  • September 09, 2015 09:42

  THanks Michael for you reply. Will let you know if the issue pops again. Its fine now...

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  danrussell

  • October 09, 2015 11:04

  Hello cPanelMichael, Yes, I am getting same issue while using Transfer Tool for cpanel to cpanel migration. Please let me know if this has been rectified. ---Edit--- cPanel support 7245389

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  musioc

  • October 12, 2015 22:44

  Hi there, Sometimes we encountered an error in WHM transfer tool. Please see screen shot We have to click Reanalyze Source Server many times to load correct contents. Source Server : WHM 11.50.1.3 Dest server : WHM 11.50.2.2 We had this problem in old versions too (11.4x, 11.3x,...)

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  cPanelMichael

  • October 13, 2015 15:01

  The internal case related to this issue is still open at this time. There's currently no specific time frame available on when a resolution might be implemented. Note the internal case number has been updated to CPANEL-1440. Thank you.

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  cPanelMichael

  • October 22, 2015 03:45

  To update, this should be further addressed by internal case CPANEL-1946: Fixed case CPANEL-1946: Transfer Tool UI randomly errors with large transfer lists. It's only in the "EDGE" build tier at this time, but it will make it's way to the other release tiers in the future (no specific time frame available). You can monitor the 11.52 change log at: 11.52 Change Log - Documentation - cPanel Documentation Thank you.

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