I deleted a Zone from WHM but when I try to Add again it shows Error.

Rizwan Ghzzaal

• September 07, 2015 11:01

Hi, I deleted a DNS zone from the server but when I tried to add is back I get an error which is as follows The domain bleongs to username ...... WHat is the issue? Please help..... Also that zone does not exists anymore.

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  cPanelMichael

  • September 07, 2015 17:29

  Hello :) Are you sure the DNS zone was successfully deleted? Try removing it again via a command such as:
  /scripts/killdns $domain.com
  Then, check to see if a DNS= entry for this domain name exists in the /var/cpanel/users/$username file of the username it's listed as belonging to. Thank you.

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  Rizwan Ghzzaal

  • September 08, 2015 17:15

  Thanks for the Reply, But the domain is added in the hosting But there is no zone of the domain in WHM I think I deleted it. Where as in /var/cpanel/users/khalidre it shows as follows: =================================================================================== [Removed Actual Domains] =================================================================================== where [Removed Actual Domains] is the domain whos zone I want to create. With the following code it shows unable to delete zone as it is already removed. /scripts/killdns $domain.com

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  cPanelMichael

  • September 08, 2015 19:31

  I suggest adding the zone back in via: "WHM Home " DNS Functions " Add a DNS Zone" Ensure you select the username associated with the account it's added to. Then, instead of manually deleting the zone, delete the domain name as an addon/parked domain name from the account itself through cPanel. Thank you.

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  Rizwan Ghzzaal

  • September 09, 2015 09:45

  I re-added the domain it worked perfectly thanks Michael for your reply.

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  cPanelMichael

  • September 09, 2015 18:31

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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