Skip to main content
We are currently experiencing a higher than average ticket volume and as such our responses may be delayed. Searching on our Help Center articles or going to our Community is also a great resource for answers.

The dbindex cache file is out of date: “/var/cpanel/databases/dbindex.db.json”

Comments

3 comments

  • cPanelMichael
    Hello :) You can use strace to see which JSON file that "/usr/local/cpanel/bin/dbindex" is failing on. EX:
    strace -e trace=open /usr/local/cpanel/bin/dbindex
    You may need to move the malformed JSON file out of the way and then use the database map tool to map databases and database users back to the account. Thank you.
    0
  • diogo_plta
    Hello :) You can use strace to see which JSON file that "/usr/local/cpanel/bin/dbindex" is failing on. EX:
    strace -e trace=open /usr/local/cpanel/bin/dbindex
    You may need to move the malformed JSON file out of the way and then use the database map tool to map databases and database users back to the account. Thank you.

    Perfect, it work! Thank you.
    0
  • cPanelMichael
    I'm happy to see the response was helpful. Thank you for updating us with the outcome.
    0

Please sign in to leave a comment.