Zend OPcache error

cPanelMichael

September 17, 2015 15:08

Hello :) What version of PHP is installed on your system? Thank you.

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Tobias Karlsson

September 17, 2015 15:10

PHP 5.6

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cPanelMichael

September 17, 2015 15:22

When's the last time you rebuilt Apache/PHP via EasyApache? Did you enable "Opcache" in the "Exhaustive Options List" for PHP? Are you using any custom php.ini files within the account? Thank you.

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Tobias Karlsson

September 17, 2015 15:24

When's the last time you rebuilt Apache/PHP via EasyApache? I did that today Did you enable "Opcache" in the "Exhaustive Options List" for PHP? Yes Are you using any custom php.ini files within the account? No i dont think so. I use this file: /usr/local/lib/php.ini

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cPanelMichael

September 17, 2015 16:34

Try uploading a PHPINFO file to the same directory the script is installed in. Review the php.ini path to ensure it's /usr/local/lib/php.ini. Thank you.

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Tobias Karlsson

September 17, 2015 16:36

What script?

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Tobias Karlsson

September 17, 2015 16:49

and yes i have check the path is /usr/local/lib/php.ini

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cPanelMichael

September 17, 2015 17:00

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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Tobias Karlsson

September 17, 2015 17:09

here you have it: 7152011

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jndawson

September 17, 2015 17:41

We're getting almost the same error:


Zend OPcache requires Zend Engine API version 220121212.
The Zend Engine API version 220100525 which is installed, is outdated.

zend_extension has:

/usr/local/IonCube/ioncube_loader_lin_5.4.so, /usr/local/lib/php/extensions/no-debug-non-zts-20121212/opcache.so, /usr/local/Zend/lib/Guard-6.0.0/php-5.4.x/ZendGuardLoader.so

php -v:


[ root@cp1 ~># php -v
Zend OPcache requires Zend Engine API version 220121212.
The Zend Engine API version 220100525 which is installed, is outdated.

PHP 5.4.44 (cli) (built: Aug 15 2015 11:49:24)
Copyright (c) 1997-2014 The PHP Group
Zend Engine v2.4.0, Copyright (c) 1998-2014 Zend Technologies
  with the ionCube PHP Loader v4.7.5, Copyright (c) 2002-2014, by ionCube Ltd., and
  with Zend Guard Loader v3.3, Copyright (c) 1998-2013, by Zend Technologies

We'll be updating php as soon as we confirm with customers that it won't break anything on their websites, but we'd like to get a handle on the error first so that we really don't break anything. Would upgrading php correct the error? Is ionCube php loader v4.7.5 the latest version cPanel provides? thanks

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cPMarkF

September 18, 2015 10:06

This error was due to both the newer and older versions of the OpCache extension being referenced in the server's php.ini:


[11:58:41 server root@7152011 /usr/local/lib/php/extensions]cPs# grep opcache /usr/local/lib/php.ini
zend_extension = "/usr/local/lib/php/extensions/no-debug-non-zts-20131226/opcache.so"  <=== (newer/correct version)
; See http://php.net/manual/en/opcache.installation.php
; opcache.memory_consumption=128
; opcache.interned_strings_buffer=8
; opcache.max_accelerated_files=4000
; opcache.revalidate_freq=60
; opcache.fast_shutdown=1
; opcache.enable_cli=1
opcache.memory_consumption=64
opcache.interned_strings_buffer=4
opcache.max_accelerated_files=7963
opcache.revalidate_freq=120
opcache.fast_shutdown=1
opcache.enable_cli=1
opcache.enable=1
zend_extension="/usr/local/lib/php/extensions/no-debug-non-zts-20121212/opcache.so" <=== (older version)

Because the older version of the module was referenced after the newer one, PHP was loading this last, thus causing the mismatch between versions and the loaded Zend Engine. Commenting out (using a semi-colon, not a pound sign) the reference to the older version stopped the wrong version from loading and the errors in the Apache log and PHP startup.

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Michael-Inet

September 18, 2015 13:05

Hi Mark, tl:dr: What version of OpCache should we have? I'm following this as I'm in the process of testing Drupal 7 sites on PHP 5.5. Brand new box, where I built EasyApache with Apache 2.4 and PHP 5.5. CENTOS 6.7 x86_64 standard " srv07 WHM 11.50.0 (build 30)


root@srv07 [~]# grep opcache /usr/local/lib/php.ini
zend_extension="/usr/local/lib/php/extensions/no-debug-non-zts-20121212/opcache.so"
; See http://php.net/manual/en/opcache.installation.php
; opcache.memory_consumption=128
; opcache.interned_strings_buffer=8
; opcache.max_accelerated_files=4000
; opcache.revalidate_freq=60
; opcache.fast_shutdown=1
; opcache.enable_cli=1

This is showing what you referenced as the older version. What version should I have with PHP 5.5, and if it's not the version I have, what cPanel function do I need to use to get it? Thanks, Michael Edit


root@srv07 [~]# php -v
PHP 5.5.29 (cli) (built: Sep 14 2015 10:57:05)
Copyright (c) 1997-2015 The PHP Group
Zend Engine v2.5.0, Copyright (c) 1998-2015 Zend Technologies
  with the ionCube PHP Loader v4.7.5, Copyright (c) 2002-2014, by ionCube Ltd., and
  with Zend OPcache v7.0.6-dev, Copyright (c) 1999-2015, by Zend Technologies
  with Zend Guard Loader v3.3, Copyright (c) 1998-2014, by Zend Technologies

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jndawson

September 18, 2015 16:26

Well, that wasn't much help, but I appreciate the response. This is what is in our php.ini file, which, based on Mark's example, is not the same:


; Directory in which the loadable extensions (modules) reside.
extension_dir = "/usr/local/lib/php/extensions/no-debug-non-zts-20100525"
zend_extension = "/usr/local/IonCube/ioncube_loader_lin_5.4.so"
zend_extension = "/usr/local/lib/php/extensions/no-debug-non-zts-20121212/opcache.so"
zend_extension = "/usr/local/Zend/lib/Guard-6.0.0/php-5.4.x/ZendGuardLoader.so"

Would updating php to 5.5 or 5.6 correct the issue? We're running WHM 11.50.1 (build 2), btw.

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cPanelMichael

September 22, 2015 15:37

I'm following this as I'm in the process of testing Drupal 7 sites on PHP 5.5. Brand new box, where I built EasyApache with Apache 2.4 and PHP 5.5.

Could you let us know the specific error message you are receiving?

Would updating php to 5.5 or 5.6 correct the issue?

EasyApache should handle the installation if you enable "Opcache" in the "Exhaustive Options List" for PHP. Thank you.

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Michael-Inet

September 22, 2015 16:31

Could you let us know the specific error message you are receiving?

I built EasyApache with Apache 2.4 and PHP 5.5. This is showing what [cPMarkF] referenced as the older version. What version should I have with PHP 5.5, and if it's not the version I have, what cPanel function do I need to use to get it? tl:dr: What version of OpCache should we have?

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cPanelMichael

September 22, 2015 17:41

Please feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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Michael-Inet

September 24, 2015 12:58

Support Request Id 7169333

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cPanelMichael

September 29, 2015 18:48

To update, the correct version of OPcache that is installed by EasyApache is OPcache v7.0.6-dev. Thank you.

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kiti

February 26, 2016 11:27

I had the same issue, and it was related to the fact that my /usr/local/lib/php.ini referred to two different versions of opcache.so at the same time in my php. I have fixed it by commenting the oldest one with ; opcache.memory_consumption=128 opcache.interned_strings_buffer=8 opcache.max_accelerated_files=4000 opcache.revalidate_freq=60 opcache.fast_shutdown=1 opcache.enable_cli=1 zend_extension="/usr/local/lib/php/extensions/no-debug-non-zts-20131226/opcache.so" ;zend_extension="/usr/local/lib/php/extensions/no-debug-non-zts-20121212/opcache.so" zend_extension="/usr/local/Zend/lib/Guard-7.0.0/php-5.6.x/ZendGuardLoader.so"

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jagathks

July 18, 2016 14:58

Hi, I face the same problem, please tell me how to downgrade or solve this issue.

Zend OPcache requires Zend Engine API version 220121212.
The Zend Engine API version 220131226 which is installed, is newer.
Contact Zend Technologies at http://www.zend.com/ for a later version of Zend OPcache.

Thank you.

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jagathks

July 18, 2016 15:34

My support ticket ID: 7602953

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cPanelMichael

July 24, 2016 19:35

My support ticket ID: 7602953

To update, opcache.so was called twice (from different extension directories) in /usr/local/lib/php.ini. The duplicate entry was removed to address the issue. Thank you.

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Zend OPcache error

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