SSL install issues through Cpanel

Brent Dawson

• September 21, 2015 10:42

Ok, i new to Cpanel, so don't kill me I have a friend who needed me to help him install a SSL on his website, his old SSL expired a few days prior. I bought the SSL through Go daddy. I created a Key under the SSL/TSS section in Cpanel. I generated a CSR and uploaded that to GoDaddy, then it verified everything and issued me the certificate. I went to the SSL/TSS manager to the Certificate section and attempted to upload the certificate by using the browse button and then hit upload. The Certificate shows up in the SSL files on the FTP, but i have nothing listed in Cpanel that says"certificates on server", i'm kinda stumped. Any help would be appreciated, Thanks

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  cPanelMichael

  • September 21, 2015 15:55

  but i have nothing listed in Cpanel that says"certificates on server"

  
  Hello :) Could you let us know where in particular you are attempting to view the certificate? Also, did you utilize the "Install and Manage SSL for your site (HTTPS)" option in cPanel to install the certificate? Thank you.

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  Brent Dawson

  • September 21, 2015 16:01

  Cpanel /Security::SSL/TLS Manager I cant utilize the install and manage SSL

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  Brent Dawson

  • September 21, 2015 16:07

  Thanks for the quick response, in the section under SSL/TLS manager there is a certificate section, that you can upload or view. That is were i uploaded it, it doe show show up there. But when i check the FTP files, in SSL, its there

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  Brent Dawson

  • September 21, 2015 16:12

  Im sorry, im kinda new to installing SSL certificates, i really appreciate your insight

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  cPanelMichael

  • September 21, 2015 17:09

  Could you assign the X3 or Paper Lantern theme to this account in order to see the additional options? You can make this change via: "WHM Home " Account Functions " Modify an Account" Thank you.

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