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EasyApache updated now clients site down...

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6 comments

  • Jcats
    Were you previously running PHP 5.2? Does that user have a customer php.ini and are you using CloudLinux with PHP selector? Off the top of my head I don't recall '/opt/php*', I would search their account for a custom php.ini which could be causing problems and rename it to something else so its not being used.
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  • osirion
    I think we had 5.4 and 5.2 running side by side. I think with the upgrade that the configuration of 5.2 died? They dont have custom php.ini files
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  • Jcats
    Yeah sounds like that's what happened for sure, I would contact HG in that case.
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  • osirion
    Yeah, that was it. I am not sure how it was previously setup to 'force' the clients to use 5.2 but I modified the affected clients .htaccess to force the use of 5.2 and they all started working again. Thanks for the help :)
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  • Jcats
    Ah glad to hear it :)
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  • cPanelMichael
    Hello :) It's important to note that using the same EasyApache build profile does not guarantee versions remain the same. For instance, if PHP 5.2 is no longer offered in EasyApache, the next build you run will automatically choose the default version of PHP. Thank you.
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