Cannot edit Settings on Existing packages

earthrat

• September 29, 2015 10:02

I found a really old forum post that talks about this issue with a reply saying it was fixed. Sorry to disappoint but it has not been fixed.

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  cPanelMichael

  • October 03, 2015 18:48

  Hello :) Could you verify if you are logged into Web Host Manager as "root", or as a reseller? Thank you.

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  earthrat

  • October 03, 2015 18:52

  Yes, I am logged in as Root. I was logged in as Root when I created the packages too.

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  cPanelMichael

  • October 05, 2015 21:10

  So if I have an existing package and do not wish when an account is created with it to find and use a the first free IP it finds, how do I set it so it goes into the shared IP pool where it used to go before cPanel was updated?

  
  Hello :) It's by design the "Dedicated IP" attribute can only be modified when creating the package, and is not an attribute you can edit at a later time. The workaround to this is to create a new package with the value you prefer, and then update your accounts to that new package via: "WHM Home " Multi Account Functions " Modify/Upgrade Multiple Accounts" Thank you.

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