Invalid HELO whitelist IP

screege

• September 30, 2015 13:12

Is there anyway I can whitelist an ip for all acl checks? I am getting this from one host to one of my customers
2015-09-30 11:33:57 H=(mailserver) [200.66.77.138]:11056 X=TLSv1:DHE-RSA-AES256-SHA:256 rejected MAIL : Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
Regards

• 

  Schwede

  • September 30, 2015 21:58

  Hi, I don't know of any way to do that, but HELO checks are pretty standard. prueba.serfincor@ mailserver isn't a fully qualified domain name so that make sense that it's getting rejected. I would suggest seeing if your customer's email provider can fix their hostname and make sure there are reverse dns records so the HELO check can work properly.

  0
• 

  cPanelMichael

  • October 05, 2015 14:44

  Hello :) Could you have the sender verify they are using a valid hostname and that RDNS is configured? You can provide them with this document:

  0

Please sign in to leave a comment.