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Not Receiving all Email

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7 comments

  • 24x7server
    Hello :), Have you correctly setup MX record for your domain ? Also I will suggest you please check your mail server logs and let me know if you are getting any error logs.
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  • tryingwebman
    My MX records on each seam to be set up to point to the domain it self. Should this be my hostname?
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  • tryingwebman
    Currently my MX record is set to domain.com and mail CNAME is also domain.com Would i be correct to change MX record to my hostname OR mail.domain.com after setting it up as a subdomain? And change the mail CNAME to a A record and point to my primary IP?
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  • Jcats
    As long as your domain points to the server where your mail server resides it doesn't matter. How do you know you are not receiving emails, are you able to test from an outside email yourself and its not being received? If so, are you receiving a bounce back from that outside email? If there is no bounce back then the email is being accepted somewhere. If you just recently changed hosts, mx records, etc then mail might be going to the old mail server still. Otherwise, since you have root access, just
    # tail -f /var/log/exim_mainlog
    while tailing, try sending an email and see if there is any connection at all.
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  • tryingwebman
    As long as your domain points to the server where your mail server resides it doesn't matter. How do you know you are not receiving emails, are you able to test from an outside email yourself and its not being received? If so, are you receiving a bounce back from that outside email? If there is no bounce back then the email is being accepted somewhere. If you just recently changed hosts, mx records, etc then mail might be going to the old mail server still. Otherwise, since you have root access, just
    # tail -f /var/log/exim_mainlog
    while tailing, try sending an email and see if there is any connection at all.

    Jcats to the rescue again! Cheers i found my SPF record was pointing to a random IP not the first record iv had to correct! My DKIM record is set but i believe it is wrong! Its current format for each domain is... "v=DKIM1; k=rsa; p=(Large line of random letters) Is this correct or should i be changing this?
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  • Jcats
    Yeah that is correct. You can always use
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  • cPanelMichael
    Hello :) I am happy to see the issue is now addressed. Thank you for updating us with the outcome.
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