use main domain of cpanel

Mohsen Sadr

• October 03, 2015 10:37

i have one domain for ns1.webhost.ltd ns2.webhost.ltd for cpanel; how can i use it on an user account as addon domain exp: webhost.ltd now i added but not ping; and result of dig webhost.ltd is empty A record.

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  Jcats

  • October 03, 2015 19:32

  Hello, Are you saying you have 2 separate DNS records for each name server and now you want to use that domain as an addon domain? You want to make sure to add the A Records to that domains DNS zone for each name server.

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  Mohsen Sadr

  • October 03, 2015 20:36

  i have one domain; used for main cpanel and one user account; i wanno add domain to user account in same time use it for ns (name server)

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  Mohsen Sadr

  • October 04, 2015 10:37

  ok solved by myself; this is solution: when i add main domain of cpanel as addon for an useraccount, that domain not ping also dig shows A record empty record; after addon - Edit dns - find domain - remove ns1 ns2 ... and save, and return and re add ns1.domain.ltd ns2....ltd ... and now working like a ? . also changing ns1 ns2 to alternative external ns`sss helps

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  cPanelMichael

  • October 05, 2015 21:48

  Hello :) I am happy to see the issue is now resolved. Note that it should not matter if the "A" records for NS1 and NS2 are added in separate zones, or within the main DNS zone for the domain name. Thank you.

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