Email from one domain only goes to Default Email Account

newbieiguess

• October 05, 2015 00:40

Hi, we are having problems receiving email from one domain only (- Removed -) all email coming to our server from different email addresses in that server goes to our default email account (the one with the username as email). It only happens with this domain, I"ve seen the emails in the default email they put the correct emails as recipients. What could it be?

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  Jcats

  • October 05, 2015 06:16

  Can you check global and email filters to see if anything might be causing it.

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  newbieiguess

  • October 05, 2015 11:00

  Can you check global and email filters to see if anything might be causing it.

  
  It was a global filter setting, thanks for the help our client set ip up and forgot.

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  Jcats

  • October 05, 2015 14:48

  No problem, glad to hear it

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  cPanelMichael

  • October 05, 2015 21:12

  Hello :) I am happy to see the issue is now addressed. Thank you for updating us with the outcome.

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