White Page on phpmyadmin

RicXXo

• October 05, 2015 17:52

Hi , I have a problem with phpmyadmin in WHM Version 11.50.2 (0) If I phpmyadmin from the WHM or wants to open cpanel I get after a long load only a white page. What can I do to fix the problem? I have root SSH access to and full cPanel & WHM

• 

  Jcats

  • October 05, 2015 23:00

  Are you saying cPanel itself as well is showing a white page or going to phpmyadmin from both WHM and cPanel shows a blank page? What does
  # tail -f /usr/local/cpanel/logs/error_log
  Give you when you refresh the blank page

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  RicXXo

  • October 05, 2015 23:13

  Are you saying cPanel itself as well is showing a white page or going to phpmyadmin from both WHM and cPanel shows a blank page? What does
  # tail -f /usr/local/cpanel/logs/error_log
  Give you when you refresh the blank page

  
  The White Page comes wenn i go from cpanel oder whm in the phpmyadmin page

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• 

  cPanelMichael

  • October 05, 2015 23:50

  Hello :) Do you notice any error messages in /usr/local/cpanel/logs/error_log when this happens? Does changing the password for the account make a difference? Thank you.

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  RicXXo

  • October 06, 2015 01:01

  Hello :) Do you notice any error messages in /usr/local/cpanel/logs/error_log when this happens? Does changing the password for the account make a difference? Thank you.

  
  Hello,thanks for Reply. No error Message with this Problem in error_log. What can i do ;(

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  Jcats

  • October 06, 2015 03:19

  I would run:
  # /usr/local/cpanel/bin/updatephpmyadmin --force
  first, see if that fixes it, if not then run:
  # /scripts/upcp --force
  Also, are you 100% positive nothing is showing when you tail /usr/local/cpanel/logs/error_log its pretty rare that a blank page (500) gets thrown and doesn't appear there. What if you do,
  # tail -f /usr/local/cpanel/logs/access_log
  Refresh the blank page, does the GET request show a 500?

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  cPanelMichael

  • October 06, 2015 13:53

  No error Message with this Problem in error_log. What can i do ;(

  
  Did you try changing the password of the account? Thank you.

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  RicXXo

  • October 06, 2015 16:16

  I would run:
  # /usr/local/cpanel/bin/updatephpmyadmin --force
  first, see if that fixes it, if not then run:
  # /scripts/upcp --force
  Also, are you 100% positive nothing is showing when you tail /usr/local/cpanel/logs/error_log its pretty rare that a blank page (500) gets thrown and doesn't appear there. What if you do,
  # tail -f /usr/local/cpanel/logs/access_log
  Refresh the blank page, does the GET request show a 500?

  
  THANKS ! It Works ! Thank you very much The problem is fixed

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  cPanelMichael

  • October 06, 2015 19:51

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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