Crashed Restore - How to Clean up?

RyanBVI

• October 06, 2015 16:30

Hello, during an account restore, at around 36%, the server did abnormal reset (power outage) and the restore did not had the time to properly finish or exit, as it was not a normal reboot ... So, now in the transfer logs, it is FROZEN on the status, showing like it is still running, but the process is actually not running / pid is not exist, as box rebooted ... Any ideas how to properly clean-up all partial left-overs and then run again the restoration ??? I tried restoring and check the option to overwrite user, but it says username already exists, while I have confirmed the account not exists on "list accounts", so I'm afraid things broke in the middle, due to power out-age ... Please, let me know if there is some script / command / tool, that can clean-up partial / broken restore / transfers ... Thanks !!!

• 

  Jcats

  • October 06, 2015 22:03

  I would try from SSH:
  # /scripts/restorepkg --force /location/to/backup.tar.gz
  

  0
• 

  cPanelMichael

  • October 07, 2015 15:58

  I tried restoring and check the option to overwrite user, but it says username already exists,

  
  Hello :) You can check to see if the user exists with a command such as:
  id $username
  If so, you can manually remove this user via the "userdel" and "groupdel" commands:
  userdel $user groupdel $user
  Thank you.

  0

Please sign in to leave a comment.